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6AM - 10PM
3861 NY-31, Liverpool
Appliances
“I went into home depot to purchase a kitchen range and only after a couple of minutes.I was offered help by bob, he was fantastic.He went through and looked for everything online that I needed, he got me a couple of discounts. Everything went very smoothly, very gracious, very polite and I very much appreciated all the help that he gave me it did not take that long. And I was very happy with the first one that he came up with. It's like he knew what I needed. Thank you, Bob.”
9:30AM - 5:30PM
1841 W Fayette St, Syracuse
Appliances
“Super knowledgeable and helpful, highly recommend. Big box stores want to sell the most expensive appliances, Mike's wants to sell you what fits your needs the best”
“Designed our kitchen almost 20 years ago with Modern Kitchens and went back for assistance when a cabinet drawer came unglued. Was expecting to have to replace the whole drawer, but Rick graciously repaired it by the next day. Great customer service and experience and would highly recommend Modern Kitchens for anyone building or remodeling. High quality product line and great expertise and customer care.”
9:30AM - 5PM
625 Burnet Ave, Syracuse
Appliances
“My first mistake was purchasing appliances from a big box store. Our delivery was delayed twice, and it was looking like it would take a month or more to receive everything if there were any additional delays.
I decided to check out Ra-Lin's website to see what they had available. I was hoping they carried the same models we wanted, and my next concern was whether they had them in stock. I called and spoke with Cate, and I can't say enough about how helpful she was. I explained our situation, and she quickly put together quotes for the models we wanted. We completed almost the entire transaction through phone calls and email, making the process incredibly easy.
Two of our appliances were delivered the very next day. The third arrived at the store a few days later, and we picked it up ourselves. Unfortunately, that appliance was damaged. I emailed Cate the same day, and she immediately responded, letting me know she would order a replacement and try to have it available as quickly as possible. The delay that followed was due to the manufacturer not releasing the order for pickup, which was completely out of Ra-Lin's control.
Despite that setback, Ra-Lin delivered the replacement appliance 4–5 days later, and it was perfect. Throughout the entire process, Cate went above and beyond to take care of us. Her constant communication and willingness to help made a stressful situation much easier.
The big box stores would not have provided the level of service and care that Cate and the team at Ra-Lin's gave us. We will definitely be purchasing our future appliances from them.
Thank you, Cate, for the outstanding customer service!”
“Each time I come here, I have a great experience. The staff is knowledgeable, friendly, and helpful. It's so convenient to have so many parts in stock at a great price to help me keep my old appliances running. Always appreciated!”
“Excellent Bath, Kitchen, and lighting supply store and showroom. Angela is extremely helpful and knowledgeable. With her help I selected and purchased everything I needed for my bathroom remodel. I placed the order yesterday and some of my supplies are arriving today. Quality fixtures at a fair price with excellent customer service.”
“Ricardo was awesome to work with. My fiancé and I went in looking for an air nailer and quickly realized how overwhelming all the options were, we were honestly about to make the wrong purchase. We asked Ricardo to unlock one so we could buy it, and he stepped in right away.
After asking a few questions about our project, he quickly realized it wasn’t the right tool for what we needed and saved us from making a bad purchase. He explained everything in a way that actually made sense and guided us to the correct nailer. On top of that, he made sure we had everything else we needed to get started, things we definitely would’ve missed on our own.
Super helpful, easy to talk to, and just really great service overall. We really appreciated it! Thank you Ricardo!!”
“Kudos to Cristian in customer service. Called several big box stores in the area only to have literally no one answer the phone. Cristian not only answered quickly but then went above and beyond looking for answers for us. Awesome job!”
“This place was great Tony and Jamie where awesome helping me and my girlfriend get a new couch and a nice TV for our living room! Jamie' and Tony's customer service where top tier they need raises !!!”
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“Luis at tool rental and John the manager were able to to help resolve an issue with their rental truck that had problems. John was able to resolve my issue and ask for a favor at the Cicero Home Depot that had a properly equipped truck! Thank you for the help, it means a lot to make things right!”