The AT&T Store in Liverpool is highly praised for its friendly and helpful staff, particularly Roland and Ashley. Customers appreciate their patience, knowledge, and willingness to explain phone features, billing details, and troubleshoot issues. Many reviews highlight Roland’s attentiveness, especially for those who are not very tech-savvy, as he takes the time to ensure customers understand their devices and plans. Ashley is also recognized for her expertise and quick service, making customers feel confident and satisfied during their visits. The store offers a wide range of phones, tablets, smartwatches, and connected devices from popular brands, along with flexible wireless plans, including prepaid options with no contracts or credit checks. Customers mention that the staff provides a personal touch and avoids hard selling, making the shopping experience smooth and comfortable. The store also provides assistance with transferring data and fixing phones, with staff willing to help even if they are busy. Overall, the Liverpool AT&T Store is seen as a reliable, friendly, and knowledgeable place to get new devices or resolve technical issues, with staff dedicated to providing excellent customer service.
We were here this past friday night and Roland was extremely attentive and helpful with us getting an amazing upgrade w new 2 phones. He took the time to explain all the nuances and details involved with the billing etc. I would definitely recommend this location for the personal touch and no hard sell.
August 2025
Had a lovely experience with Joe today! Quickest phone upgrade I’ve ever had and he was kind and efficient.
May 2025
I was at the Saturday afternoon. The employee was beyond helpful.Roland helped and was so understanding of the situation and made it easy to complete the task at hand. Thank you Roland 💜
