I have been dealing with Rich for many years in audio in general and Joule-Electra in specific,Rich is knowledgeable, patient, service oriented, smart and honest.He is a pleasure to do business with.He has always been helpful and patient and has provided me great service and technical support.Highly recommended!
January 2021
Rich is a true electrical engineer/ audiophile. I bought a Rega planar 3 on his recommendation and was floored after setting up at home with the up grade! He was able to assess my info & put me where I wished to be. Also I know I can count him for warranty and service work. Get personalized precise, courteous service etc.
Hi-End Audio consultant and retailer. All demonstrations/hours are by appointment. We also specialize in legacy support, service, and upgrades for gear from Merlin Music Systems, Joule Electra, Ars-Sonum, and other select vacuum tube Hi-End audio gear. Sorry we do NOT service old receivers, turntables, speakers etc etc.
