RXO
Shipping CentersHours:
4530 Steelway Blvd S, Liverpool NY 13090 Hours
About RXO
RXO Logistics is North America's largest provider of last mile delivery for heavy goods. The company handles about 10 million deliveries and 500,000 assemblies and installations each year, emphasizing the importance of scale, technology, and experience in the supply chain. Customers appreciate the affordability and reliability of RXO, especially for furniture and large items like IKEA products. Deliveries are often timely, with courteous and helpful delivery personnel who assist with heavy lifting and navigating steps. Real-time truck tracking allows customers to prepare for arrivals, enhancing convenience. Despite occasional issues with rescheduling or delays, RXO's customer service team demonstrates a strong commitment to resolution. For example, after a less successful initial attempt, a customer received a prompt call from a representative who apologized, provided updates, and successfully rescheduled the delivery with friendly staff. Overall, RXO's team is recognized for professionalism, friendliness, and a willingness to work hard to make things right. Customers value their efforts, especially when faced with challenging circumstances like snowstorms or unclear delivery updates. The company’s focus on service quality and customer satisfaction makes RXO a dependable choice for heavy goods delivery and setup across North America.
Most Recent Reviews
April 2026
The guys went above and beyond to make this a good experience. Very professional and detail oriented. Very happy with the experience.
April 2026
Very helpful and nice guys!! Definitely appreciate them
March 2026
The two gentlemen who made the delivery were very professional, adept, thorough and quick! Made sure everything was perfect too. Above and beyond service!!!
More Comments(274)
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- Liverpool, New York