RXO
Shipping Centers
Hours:
4530 Steelway Boulevard South, Liverpool NY 13090
Hours
About RXO
RXO Logistics is North America's largest provider of last mile delivery for heavy goods. The company handles about 10 million deliveries and 500,000 assemblies and installations each year, emphasizing the importance of scale, technology, and experience in the supply chain. Customers appreciate the affordability and reliability of RXO, especially for furniture and large items like IKEA products. Deliveries are often timely, with courteous and helpful delivery personnel who assist with heavy lifting and navigating steps. Real-time truck tracking allows customers to prepare for arrivals, enhancing convenience. Despite occasional issues with rescheduling or delays, RXO's customer service team demonstrates a strong commitment to resolution. For example, after a less successful initial attempt, a customer received a prompt call from a representative who apologized, provided updates, and successfully rescheduled the delivery with friendly staff. Overall, RXO's team is recognized for professionalism, friendliness, and a willingness to work hard to make things right. Customers value their efforts, especially when faced with challenging circumstances like snowstorms or unclear delivery updates. The company’s focus on service quality and customer satisfaction makes RXO a dependable choice for heavy goods delivery and setup across North America.
Most Recent Reviews
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October 2026
Great service and wonderful people who delivered my item. Thank you
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October 2026
The team led by Trinidad were excellent…courteous, professional and friendly!
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October 2026
Rudy was wonderful and courteous! Great delivery people!
More Comments(314)
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Liverpool, New York
