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9AM - 4PM
150 Main St, Lockport
Banks
“Very helpful to your needs. Will never pressure you but will answer any questions you have, and give you options you may choose. I have always had friendly service, from whom I have talked with. I definitely recommend to speak with them and see for yourself.”
9AM - 4PM
55 East Ave, Lockport
Banks
“Kind professional ladies work there on the weekends giving up their weekends to support another branch. That's a bit of a sacrifice who wants to give up their Saturday. So anyway hats off to them ladies.”
“I would like to share how amazing it was working with Nick Schultz. He was incredibly professional, knowledgeable, and responsive throughout the entire process. We had been dealing with some very difficult family situations, and Nick handled everything with patience and empathy. After a frustrating experience with a neighboring bank that lacked even the most basic customer service, Nick was truly a breath of fresh air. His ability to clearly explain everything and address all of our questions and concerns made a world of difference. We are so grateful for his support and highly recommend him.”
“I just wanted to say how much I appreciate and love my new “home” citizens bank. Every time I go inside everyone is smiling and greeting me, and I just really appreciate the kindness and helpfulness I get Everytime I visit this bank.”
“Went inside to address an issue I was having on my mobile app and waited approximately 2 minutes for a banker and was out in less than 15 minutes total! Great job!!”
9AM - 5PM
6485 S Transit Rd, Lockport
Banks
“I’ve had a mostly very positive experience with this credit union. While I did have a small issue with my account in the past, it was handled well and didn’t take away from the overall experience.
What truly stands out is the customer service it’s AMAZING. The staff are incredibly kind, caring, and genuinely take the time to help. Everything is handled quickly and efficiently, and you never feel rushed or brushed off.
A special shout-out to Anthony Diamico (apologies if it’s spelled incorrectly 😂). His kindness, professionalism, and willingness to help really made a difference and left a lasting impression.
It’s refreshing to bank somewhere that actually makes you feel like a person and not just an account number. I’m grateful to be a member and would definitely recommend them.”
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“Every time I come in, the environment is very quiet and calm. I have had a great interaction with every single employee and have never had any issues. Everyone is so sweet and kind. Thank you!!”