Banks in East Amherst, NY

“I am very pleased with my experience here. I am always greeted with friendly faces when entering the door. The staff is very helpful and welcoming and the branch manager, Shawn, has been wonderful to work with. Shawn has helped me apply for a mortgage and has answered so many of my questions. He is very knowledgable and has made applying for a loan a great experience. He has gone out of his way to provide excellent customer service and it does not go unnoticed. He has also helped my wife and I open multiple accounts and ensured a smooth process. I would highly recommend working with Shawn and the staff at the Clarence branch, it was a wonderful experience!”

“By far my favorite bank to bank at Allstaff are courteous professional and happy to help solve any issue you may have as it relates it also is nice to walk in and be greeted by your first name!”

“I opened my KeyBank account at this branch for my mortgage. The staff there were very patient and knowledgeable in answering my questions and supporting my requests. I had good experience there.”

“Malcom was super helpful today - very friendly and knowledgable! However, I took off a star because the computer system he was using was obviously antiquated and I am dissatisfied with the lack of customer ability to manage accounts online.”

“I can’t thank the team at this Citizens Bank enough. Every time I walk in, I feel genuinely welcomed, and the staff’s knowledge and kindness shine through. They’re always eager to help, whether it’s setting up personal accounts, managing business needs, or handling notary services. They listen patiently and make sure I leave feeling confident and cared for. It’s hard to find a bank where the employees truly care about their customers like this. I highly recommend this branch—it's more than just a bank, it feels like a family that’s always there when you need them.”

“This has been my mom’s banking institution for… honestly, longer than anyone can remember. A very long time. Long enough that years ago she came home and announced, with complete confidence, “There’s a girl at my bank who looks JUST LIKE YOU.”
Now, if you knew my mom, you’d know her powers of observation are… aspirational at best. She could see a barber pole and tell you it looks like someone she knows. So I filed this information away with a healthy dose of skepticism.
Fast forward to modern times, where I now help manage a lot of her banking and have been coming into Summit regularly for about five years. I’ve met the supposed “look-alike” several times. Spoiler alert: she does not look like me. She’s younger, taller, brunette, and shares exactly zero identifiable features with me. (My mom still insists. Recently she even tried to justify it by saying, “Well, she’s lost some weight.” I stared at her in silence until she realized what she’d just said and started laughing. So… there’s that.)
All that aside—this place is exceptional.
Because of how warm, friendly, and genuinely “down-home” Summit feels, I eventually opened my own account here too, even though it’s no longer convenient to our current location. And I will never close it.
They know my mom the moment she walks in. When she fumbles for her ID, they let it slide because they truly know her. They ask how she’s doing, remember details about her life, and treat her with patience, kindness, and respect. When I was buying a house, they gathered around to look at pictures, oohing and aahhhing in all the right places like proud friends—not just tellers behind a counter.
This is one of those rare places where you feel seen and remembered. You matter here.
And as a bonus? My alleged “look-alike” is also an avid reader, so we often end up chatting about books while I’m there—which somehow feels exactly right for a place like this.
Exceptional service. Exceptional people. Completely worth going out of your way for.”

“My family and I have been banking here since my parents moved to Buffalo before I was born. I went to Citizens for one year and immediately regretted it. For a college kid with a checking and savings account, you can't beat the service nor customer service. I have a hassle free checking account and a basic savings account. No charges unless my savings dips below 300 bucks. Best part of KeyBank are the tellers and managers. Big shout out to Frank Pieri, Lauren Zima, Andrew, Susanna, Judy, and Lisa. They always remember me and greet me like family. Only bummer about Keybank is that sometimes the ATMs are glitchy and don't accept my checks. I've found out the way to beat this is by ending the transaction and doing it a few more times. Usually that works. All in all, love love love my bank.”