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“I upgraded my phone with Verizon, Barry is the rep that help me the transaction was smooth and easy with ni complications. He explained all my options and never rush me to anything as per other reps,he help choose the right plan and trade in that makes sense..I will definitely recommend friends and family...”
“I’m very satisfied the service was wonderful and the agent is an excellent human being and has a lot of good communication skills with people and puts happiness in peoples lives and I’m very happy. My advice is anyone with phone issues comes to this address and no where else to go. VERY SATISFIED!!!”
“Oceanside Verizon is my go to place for getting a new phone and tech assistance. Bayron was extraordinary in his attention and knowledge of everything that I needed during my new phone purchase. He explained every step and procedure clearly and simply. I had a similar experience 6 years ago with a different agent in the Oceanside store which is why I went back. Congratulations for hiring the people at Oceanside. They were all excellent.”
“After being told by another Verizon store that something I wanted to do regarding purchasing a phone could not be done, I happened into Chris’ store, and not only did he show me how it could be done. He also made it happen while at the same time reviewing my subscriptions and saving me money which caused my new phone and program to cost less than the one I was getting rid of. Excellent job.”
“Good man raj helps me gets bypassed and activate back my oof phone. All these other metropcs stores are useless and shady. They just want to sell you a phone and not go through the process and call the company. I highly recommend the store based on my personal experience”
“The customer service I received was fantastic. Malik resolved my firstnet issue promptly and answered all my questions. I am very satisfied with my experience here.”
“Absolutely great service, I have the 65 dollar plan and I don’t have to use a vpn in school like other student would if they wanted service, I also enjoy watching my favorite movies on Disney plus, and Karla is amazing at her job”
“I had the best experience at this store with a lovely rep named Ria (Rya?). She was polite and very fast in helping me solve my issue. Best costumer service by far.
I had been to two different stores beforehand and called the 611 line multiple times in the last couple of days and at this store they finally helped and solved my problem!!!
Thank you soooo much ??”
“If I could give 5+ stars, I would! They were incredibly attentive and helped me resolve a stressful phone situation quickly and efficiently, all while finding the most cost-effective solution and making sure my needs were met. They truly went above and beyond, and I can’t recommend them enough—you’ll be in great hands!”
“Justin and Joe took great care of me !
They both helped me figure out the best way to upgrade and save money !
I just got the iPhone 17 pro max
Down to earth and honest guys”
“Seyfi did an amazing job fixing my phone. My charging was not working, and I had important things to do on my phone. They got it done on the same day (20 minutes).”
“I have purchased many, many devices with the last seven or so from Wireless Zone in Franklin Square. There is absolutely NO reason to ever go anywhere else. The people are so incredibly informative and helpful. They listen to your needs and make perfect suggestions. Their service doesn’t end when you purchase the device. They set it up and, more importantly, show you how to use it with the patience of a school teacher. They don’t try and upsell you and you can. One back to them later for advice or instruction. You cannot find a more professional business.”
“Came in to upgrade my phone end up getting good deal on Samsung tablet. This is the only store I visit for all my cellphone needs. Great service from kush and his team.”
“Mr . Jose very Appreciate ☺️ very extremely helpful ? ?? excellent customer service will acknowledge every one about where go have there phone repair Mr.jose was absolutely amazing on point thank you Mr Jose will be returning ??”
10:30AM - 7PM
168-30 Jamaica Ave, Jamaica
Mobile Phone Accessories
“Roma does great work. Dropped off my dress leather dress boots for a new sole and they were done only a couple days later completely better than new. They replaced the plastic with genuine leather for a softer step and put a color matched traction bottom on. Highly recommend them.”
“I was 100% satisfied with ibtida's service..his patience and understanding of my problems was satisfying with professional accurate solutions..I rate him with 10+ customer care. Thank you!
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“I want to recognize the outstanding customer service I received from Jordan. I was dealing with a billing issue that was caused by another store, and he went above and beyond to help rectify the situation.
From the moment I spoke with him, he was incredibly kind, patient, and professional. He took the time to listen carefully, explain everything clearly, and made sure the issue was fully resolved. What could have been a very frustrating experience turned into a positive one because of his helpful attitude and willingness to assist.
It’s rare to come across someone who genuinely cares about helping customers the way he did. His excellent customer service, friendliness, and dedication deserve to be recognized. Thank you again for making things right and providing such a great experience!”
“I was having an issue being locked out of my phone and the young lady helped me out quickly. My energy was stressed but she did a good job talking me through it, teaching me about how my phone had a 'set up account' and successfully reset my phone.”
9:30AM - 7:30PM
393 Fulton Ave, Hempstead
Mobile Phone Accessories
“One of the best stores I’ve visited. I bought my phone here and received excellent service, great prices, and overall a very smooth experience. Highly recommended”
“Wilbert was very professional
The service was fast and the phone was died in no time
Just like there name I broke and they fixed
Thank you for the great service”
“Mr. Singh was extremely helpful and made my BYOD activation quick and easy. He explained everything clearly, got my plan activated successfully, and provided excellent customer service. He's an amazing guy—friendly, professional, and very knowledgeable. Highly recommend asking for Mr. Singh if you visit Total Wireless!”
“I just tried to pay my phone bill and the guy inside asked me to come back in 45 minutes because he was making his inventory, I passed by like 3 minutes later the guy was sitting and chilling on he's phone, it's not cool, you gotta be more professional”
“Dan was very helpful, i had an account with verizon they not only helped me to get my bill down they helped me to pay my balance that i owed my phones. They are great and very knowledgeable. I would recommend it to everyone do visit, they are best in area”
10AM - 7:30PM
33 Main St Ste 4, Hempstead
Mobile Phone Accessories
“Sneha is helping me set up my phone and very patient and explained everything to me from plan and phones I would definitely come back for all my business needs!!!!”
“I had service interruptions and visited the location for assistance, it was amazing having those 2 gentlemen Zack & Abdul helping me and they actually let me know new offers Cricket had on new phones I loved to buy a new line as well
Ended up having a family plan of 2 lines loved the promotion and the service cricket provide I was a T-mobile customer and moved to cricket a year ago. No regrets leaving T-mobile, cricket got my back :)”
“What an amazing experience with Ahmed, he came highly recommended and I saw why.. he is super personable, takes his time with you and answers all of your questions! The process today for handling my new lines were a total breeze. 10 out of 10 experience!”
“Shemaine was very kind and helpful
She answered all my questions
I recommend everyone to visit the store and ask for her
She is always smiling and ready to craxk jokes”
10AM - 8:30PM
172-16 Hillside Ave., Jamaica
Mobile Phone Accessories
“I had a great experience at Xtra Innovation. Zubair Ahmad was extremely professional, friendly, and honest throughout the entire process. He explained everything clearly, answered all my questions, and made sure I got the best deal. His customer service is outstanding, and I’m very satisfied with his dealing. I highly recommend asking for Zubair Ahmad if you visit this store. Thank you for the excellent service!”
“Stopped in today to trade in my phone and the woman who helped me was incredibly helpful, patient, and nice. She made sure I knew what the deal was and that I was getting a good deal.”
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“I was having problems with my old iPhone 10 after 7 years. I went locally to the Verizon in Long Beach NY. They couldn’t be better. Walked out with 2 new iPhones with accessories and a new better plan. More recently I turned in my old phone for the rebate. They transferred all my old files and apps. Made sure everything was working correctly. Erased my files from the old phone. I had avoided upgrading sooner because I was worried about losing stuff. Not to worry . They were great! Highly recommend them with pleasure!”