Public Storage in Long Island City offers an exceptional storage experience with a focus on customer service and facility quality. The staff, including Kaylyn and Sam, are praised for their outstanding support, being friendly, knowledgeable, and genuinely caring about customers' needs. The facility is noted for its cleanliness, security, and attention to detail, ensuring customers feel confident and at ease storing their belongings. The move-in and move-out processes are described as seamless, with staff accommodating to movers and answering all questions thoroughly. Customers appreciate the option to reserve units online without commitment, making the process convenient. Additionally, the climate-controlled units meet expectations, providing a reliable space for storage. Overall, this Public Storage location stands out for its professionalism and personal attention, making it a recommended choice for anyone needing storage in the area.
Just got a 4x10 unit today. Solid location, one of the best places I feel safe to store my things. Peter runs a great ship here- excellent customer service and just human experience.
May 2026
Best storage facility I have ever used! Check-in & check-out were both handled by Jose & it was super fast & easy. No hassles, no pile of paperwork to fill out...simple. If you need a clean & safe place to store your stuff, come here & ask for Jose, you'll thank me later.
May 2026
Staff is on it here, making sure everyone is safe and able to do what they need to do Great job! Jay and Claudia are the best, best duo
