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“Jennalisa and staff was amazing I am a new business owner and needed to place my items in a place for a month Jennalisa helped me get a first month free it was fast and moved in the same day Great location and the location is super clean and staff is friendly”
“Manager Jariel was very helpful and assisted me with all my needs. He provided excellent customer service, was patient, and made sure everything was explained clearly. He did a great job, and I truly appreciate the support. Thank you for such a positive experience!?”
“The manager, Albert, is worth renting from this location alone! He was remarkable with helping us move in as well as switching units. Super knowledgable and so kind. The facility is clean and easy to access. Also feels very secure. 10/10!!!!”
“I be with access self storage for many year’s. And I never have any problems. There’s are a very responsible friendly. They worry about there customers. Personal I recommend them.”
“AMAZING! PHENOMENAL! !EXTRAORDINARY! Anthony was so welcoming! The atmosphere is amazing energy! He assisted me immediately and answered all my concerns! Professional and respectful mannerisms. Greeted me with a smile! He is an asset to your company we need many more Anthony’s in this world! Public storage you guys rock! Ty always!”
“I just had an interaction with Kyle. What a pleasure!!! He was extremely helpful. He seemed very knowledgeable. He made the transaction quick and efficient. Kyle is a wonderful employee for this company”
“The best delivery company. There is always someone there to help you, and all of their employees are amazing. The team is huge so you are able to track every step of the way, I really recommend them”
“There’s Public Storage, and then there’s personal storage—and that difference is exactly what sets modSTORAGE apart.
I’ve rented at this particular location for several years and it was recently taken over by modSTORAGE. Since then, the improvements have been substantial: the facility is newly renovated with brand-new elevators, offers true 24/7 access, and the units themselves are now fully digital—no padlocks, no keys, no combinations to remember.
One particularly thoughtful feature is the ability to open the main garage bay doors directly from your car so you can drive inside, making loading and unloading easy regardless of the weather.
As strong as the upgrades and technology are, they’re not what ultimately set modSTORAGE apart. The real difference is the personal involvement of the new owner, Jared. You’ll often see him walking around the facility making various improvements, and always with a smile. He’s quick to say hello and chances are he’ll even remember your name.
He’ll also always tell you if there’s ever an issue, he wants to know about it.
I experienced that help firsthand. I currently rent two large units (a 10×18 and a 10×15), which I’ve had for several years. As part of a promotion and loyalty incentive, I was given an excellent rate for a guaranteed term. When that term ended, my rate increased by nearly $160 per month—almost $2,000 per year. Needless to say I was not happy.
Remembering what Jared said about reaching out, I decided to take him up on that and asked if anything could be done. He informed me while rates were set by corporate, give him time and he’d see what he could do.
Sure enough, less than 24 hours later, he called back and said “I was able to get them to reduce your rate by almost $100 a month and that should be good for the next four to six months.”
That level of advocacy and follow-through is rare in any industry, let alone public storage. It demonstrated integrity and a genuine commitment to customers that makes me happy to remain a modSTORAGE customer to this day. Thanks, Jared!”
“Marylou went above and beyond in helping facilitate getting this storage locker. She spent a lot of time helping to decide which was best for our situation!
Jim McConkey and Marie-Pierre Beausejour”
“Jose was incredibly helpful yesterday when we had a last-minute storage unit issue that could have turned into a full logistical nightmare.
He stayed calm, kind, and solution-focused the entire time, and helped us get everything sorted so quickly!
Great customer service, and exactly the kind of person you hope is working when the plan changes suddenly!!”
8AM - 6PM
38-01 47th Ave, Long Island City
Self Storage
“Felix was super nice and showed me my new space and explained everything! This is my first time renting a storage space and he made the experience easy and i am very grateful for that”
“With pleasure I submit this recommendation without hesitation. His crew was beyond wonderful. I rarely post but the move was seamless. Avi not the owner but the lead person made sure everything proceeded. It took 2 days but that was planning. If anyone needs to move do nit hesitate to call them. There were no add ons other gimmicks. Price quoted was price paid.”
“I simply cannot recommend Airsea enough - they made what felt the impossible, possible. I was moving from Ireland to the USA and I was overwhelmed with the process with a reactive and anxious dachshund. I spent well over 6 month researching and worrying when I learnt he would fly as cargo. I was not just worried about the logistics but how he would handle the flight.
I was put into contact with Daire from the beginning and he was absolutely incredible throughout. He always responded promptly, no matter how many questions I had (and I had a lot!). He was kind, thorough and genuinely cared — it never felt transactional.
On the day of the flight, Bridie met my mum at the IAG Cargo Terminal. My mum was just as nervous as I was, but she said Bridie was a calming, wonderful presence. She handled everything so professionally and with a warm, reassuring attitude — my mum couldn’t speak more highly of her.
Digby arrived safely (and surprisingly very happy) at JFK, and whilst it was a long night of waiting, everything went perfectly!
If you’re looking to move a pet — especially a nervous or reactive one — Airsea will absolutely look after them with the kind of care and attention you hope for. I’m so grateful and couldn’t speak better of them. Thank you so much to all the team but Daire and Bridie in particular!”
“Dandre is great! He was a clear communicator on our options and super helpful and friendly. He made the process easy and smooth. Thank you so much! We’ve had a storage unit at this location for years and it works really well for us.”
9:30AM - 6PM
33-24 Woodside Ave, Long Island City
Self Storage
“Mike and Andre and Emilio are the best parts of this location! they were tremendously helpful anytime I had questions they were always able to help me understand anything I needed to know. my move out was super easy and super smooth thanks to them. I’m forever grateful and I totally recommend if you need to do a long-term or a short-term storage use going here!!!!”
“Lauren at the call center is the BEST!!! She was very helpful and she solved my issue. I’m so happy and blessed that she helped me. 🫶🙏”
9AM - 6PM
39-25 21st St, Long Island City
Self Storage
“Staff made my move into the new storage unit easy and stress-free! :) Shawn and Addison were amazing helpers and super kind in-person and over the phone. They answered all my questions, truly went above and beyond, and helped me find the most affordable option for me. Thank you guys!!”
“Shout out to Joana for being an absolute gem. I unfortunately had a mishap with the move but she made up for it with empathy and kindness. She was also patient in showing me the different units and letting me think about how I wanted to proceed without any pressure.”
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“Had an excellent interaction with Blue, nice gentleman. Helpful and friendly staff along with Rachel, a clean and well-lit environment, secure access, easy booking and check-in processes.”