Walgreens is known for its friendly and compassionate staff, particularly in the pharmacy department. Customers appreciate the helpfulness of employees, especially during busy times, such as the holiday season. One customer shared a positive experience with two staff members who assisted with photo printing during last-minute Christmas shopping, highlighting their remarkable customer service. While Walgreens offers a clean and comfortable environment for receiving vaccinations, some reviews mention long wait times and understaffing issues. Customers have noted that the pharmacy can be a busy place, with many people waiting for assistance. Despite this, the helpful nature of the staff shines through, even under stress. Many customers have been loyal for years, citing the quality of the pharmacists as a key reason for their continued patronage. Although some customers experienced delays and challenges, they appreciate the effort and dedication of the staff, who work hard to meet their needs. Overall, Walgreens aims to provide quality health services and products while striving to improve the customer experience amidst the challenges faced by the pharmacy industry.
Absolutely terrible pharmacy, fully staffed and still service is at a standstill. Have lost my scripts countless times
March 2025
I live closer to Latham walgreens but go to Albany shaker because they are fast efficient and friendly
January 2025
The pharmacy staff and pharmacist are terrible at their jobs. They should bulldoze the location and put a line of port a potty’s. It would be more useful than them.
