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“I made an appointment 3 weeks ago for this morning at 8AM. I needed tires and complete brake work. They gave me an approximate price for the tires as well as the brake job, which I approved. The invoice amount came out about $75 shy of that quote.
We'll see how it is in a month. Brakes are silent and all feels correct. Tires look good, tread pattern looks good on what they recommended.
Good quality work, good value for my $. Happy at this point!
In regards to parts cost I looked at the breakout and figure that they charged a fair margin.
Jerold J”
“All vehicle's are in order a true experience they tell where vehicle is go pull your part off walk around check everything out go in wash your hands soap is provided pay and leave”
7:30AM - 7PM
7387 Pittsford Victor Rd, Victor
Tire Dealers
“Wouldn't go anywhere else than here...Shelby, Kevin and technicians are amazing...I love waiting for my car and witnessing first hand how knowledgeable, caring and remarkable they are....customer service at its finest...THANK YOU FOR THE AMAZING SERVICE YOU PROVIDE!!!!”
“Always friendly, always helpful and they have kept my vehicle running smoothly for over 5 years. I will always choose them over the cars dealer when work needs to be done”
“Professional, courteous, and fast. They were able to change my appt. on short notice because my tires had not yet arrived f et om factory. Great experience. Will do business again.. thank you!”
7:30AM - 7PM
2075 Fairport Nine Mile Point Rd, Penfield
Tire Dealers
“Julie and David were incredible! They knew I was in a pinch to get to my scheduled visits working in children’s health homes and they went above and beyond to help me get back on the road and back to work! They were 10 stars instead of 5!”
7:30AM - 7PM
7275 Pittsford Palmyra Rd, Fairport
Tire Dealers
“We dropped off a car to get new tires mounted and balanced, and an alignment to boot. They were able to get us in an out in a reasonable amount of time. Kevin and his staff are professional, courteous, and easy to work with.”
“Professional, knowledgeable people working there every time. Best location around in Rochester in my opinion. It can take a minute to get through the phone menu to reach someone in the shop, and they are busy (for good reason) so plan ahead.”
Tire Dealers
Tire Dealers
Tire Dealers
Tire Dealers
Tire Dealers
Tire Dealers
“I am always pleased when I go to Ken's. I was having a hard time with another local auto repair shop. They were charging me an arm and a leg every time I went there which seemed to be monthly, and they didn't seem to care what it was doing to be financially. The prices are fair at Ken's and they explain things to me and tell me what is absolutely necessary to be fixed and what can wait a little while. I love that they are honest and actually care about their customers.”