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“I frequent this post office for all of my business needs, and I have to compliment the staff (especially Doug) as they’ve always been very helpful and kind. I’ve been to many other post offices where the staff couldn’t care less about assisting you, but that’s not the case here. I’m very happy with the service provided!”
“Katonah postmaster was terrific, I had an issue trying to forward a business address as we moved. Online service was not helpful and she walked me through it and within 10 days or so the business mail started to get delivered, she was patient and so helpful!”
“I use this post office regularly for my business for the last several years and never had any problems. I find the staff friendly, personable, hard working, and efficient. Every now and then they go beyond the call of duty for me and I appreciate it. Keep up the good work!”
“This post office in Goldens bridge is just wonderful. Jeff might be the kindest, most helpful person ever. Kim, Allie, ANYONE that works in this place…. Well you couldn’t find nicer, smarter people anywhere. They make living here BETTER.”
8AM - 12:30PM 2 - 5PM
1350 E Main St, Shrub Oak
Post Offices
“Denise was a huge help. Accidentally sent a package to wrong address. Denise followed up with me once the package arrived at their facility and re-routed it to the correct address. Thanks so much!”
“They are a very busy little post office at times. I’ve had a P.O. Box with them for over a decade. The customer service has always been great with the exception of a couple times with people that only worked there a short period of time. I would give them 5 stars if they had later lobby hours to get mail from boxes. Also if they kept the bell and door available to get packages instead of having to go to customer service. Which is a new thing since COVID.”
2:30 - 5PM 8AM - 1PM
19 Front St, Patterson
Post Offices
“This post office stepped up. Much better than Brewster, who just refuse packages for no reason. I never had those problems with Patterson PO. Very helpful and friendly. So what they get a long lunch break, change your job if you want a longer lunch break too.”
“Nigel was great -- very nice and patient. He helped with my daughters' passport applications even though we tried walk-in (not knowing they only do appointments).”
“Prompt attention to delivery problem by super Supervisor and delivery route carrier, Mr. Z.B. Occasional problem caused by similar address on their large route. Patient and professional response and thankful for follow up call to confirm package was found and delivered.”
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“After 2 not so favorable back to back experiences with the general customer service line, I was able to track the correct post office my package was sorted at. Thank you Stephen (sorry if it’s spelled differently) for going above and beyond to get this redelivered. You are truly an exemplary employee and I’m extremely grateful for your kindness.”