Truck Rentals in Mahopac, NY

“You don't know what customer service is until something goes wrong and someone steps into fix it. Randy knows exactly how to do that. I booked a 16' truck a couple days in advance. Even though I knew we wouldn't need all the space, I chose the truck because I wanted the ease of carrying up a ramp. My friend and I drove the 50 minutes to pick it up early in the morning. We were in a hurry because my friend had to get back to work. When we got there, they informed us there was no truck but that they would have one in 45 minutes. We said we couldn't wait. Randy told us to go back home and he would have a couple of guys bring the truck. A couple of hours later the truck arrived but they had forgotten the blankets that I ordered. Very frustrated now, I called Randy again and he said he was on his way to bring blankets. I told him that was great but my whole morning was wasted. I was supposed to have loaded the truck and gotten on the road. He said he would make it right by helping us load the truck. When he arrived and saw what we had to load he suggested that the truck was very big and that the cargo van would have fit everything. He explained it rode low so it was just as easy as loading the truck with the ramp. Since he had driven a cargo van to deliver the blankets he offered to switch the truck and van out. He then helped wrap the furniture and loaded everything into the van. He went above and beyond to fix the situation and I was quite grateful. I was also glad I didn't have to drive the 16' truck!”