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December 2023 by Ruth Pino
The service was exceptional. I had a terrible experience in my local store, but my experience in Malone was awesome. Amanda McQuinn was thorough, patient and a joy to work with. I called back today for a small technical issue and she walked me through the issue with as much customer service as she showed me while I was in the store. She is a keeper! Ruth Pino
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November 2023 by Tracy Sparks
I would like to extend a sincere thank you to Rodney at the Malone Verizon store for a assisting me with my phone today. His professionalism and patience with me was truly amazing. My knowledge of anything electronic is not good so to be able to stop and receive such service was beyond appreciated.
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November 2023 by Nathan Work
Rodney helped us transfer our service on to a new account in my name. He was awesome he helped us every step of the way. I highly recommend him and all the staff here in Malone
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November 2023 by tamara chatland
Rodney was a super big help today, he gave me a free account review and found some ways to lower our bill. He saved us some money and have us some options for new devices.Thank you so much
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November 2023 by Daniel Barron
My experience at Verizon was exceptional. Rodney's knowledge of phones was outstanding. The transfer of data went smoothly. He was professional, personable and courteous. Overall great experience.
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October 2023 by Bill Van Ess
Evan and the entire staff were great to help me with my new phone. From transferring stuff to the new phone to learning it's new features. Evan was so patient with me as I am not very smart phone smart.
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October 2023 by Doug Bard
The Verizon store here in Malone was great I. CAme Into the store because my phone wasn't working. Rodney Was helpful in getting a new phone set up and working. He has been quick and friendly
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October 2023 by Christina Paro
Fantastic service. Rodney is the one you should be asking for. He have multiple options as far as upgrading phone, he was able to keep my bill around the same and transferred all my data quicklyThanks
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October 2023 by Tanner Nason
Had a good experience. Helped me transition into a new phone. Received all my previous apps and photos. Was friendly and knowledgeable. Thanks Rodney!
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October 2023 by Ken Harrigan
Rodney at Verizon was very helpful with my issue today! People like him make the experience more enjoyable. Verizon is fortunate to have someone like him working for them!
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September 2023 by The Mistyfyine One
This guy! He was the best customer service representative I've ever experienced in a Verizon store. He was kind, friendly, courteous, and extremely helpful despite the frustrations I expressed regarding another north country Verizon store. He set up my new phone for me & assisted me in navigating my new handheld supercomputer ?This is the store to go to & this is the guy to ask for help. Thank you so much! You're the best! All the best in this life and the rest ? Misty ???
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September 2023 by Gabriel Susice
Julia helped me get my new phone and I'm so glad I came to the Malone store for my upgrade. It was such a pleasant experience. Julia made everything so easy and made sure I was taken care of and got all the necessities.
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September 2023 by Dustin Hart
Julia is so amazing, she helped get my wife and I new phones. We got the moto.edge and they are fantastic. Her professionalism and sincerity is great. She was honest, very professional and helpful.
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August 2023 by Paula Lamere
We got our new phones here with Julia at the store. She is our go to girl and has been super helpful throughout the years. We just got new s23 ultras and new galaxy watches and absolutely love them! She does a great job at this store!
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August 2023 by Melissa Crobar
I was referred to Amanda at the Malone store by a friend who has been very happy with her performance. She reviewed the account gave me multiple options. We decided on the best fit for us and Amanda set up my new phone and recommended some great food options while we waited for the transfer. I highly recommend her!