The AT&T Store in Mamaroneck is known for its outstanding customer service and knowledgeable staff. Customers frequently mention the exceptional assistance provided by employees like Mary and Brian. Mary is noted for her grace, patience, and ability to handle unexpected issues with a positive attitude, ensuring a smooth experience even in challenging situations. She has helped many customers with phone activations and upgrades, making sure they leave satisfied. Brian is also praised for his expertise and willingness to guide customers to the perfect phone and plan, making visits memorable. The store offers a variety of phones, tablets, smartwatches, and connected devices from popular brands, along with flexible wireless data plans, including prepaid options with no annual contract or credit check. Customers appreciate the fast service, with minimal wait times, and the welcoming atmosphere. Even non-customers have had positive interactions, as one individual noted how Mary kindly allowed them to charge their phone and engaged in enjoyable conversation. Overall, the AT&T Store in Mamaroneck is highly recommended for its great teamwork and customer support.
Most pleasant shopping experience. Mary was exceptionally helpful when we needed to replace phones and got them all set up with a smile.
March 2024
Absolutely outstanding service from Mary. I don’t think I’ve ever met anyone which such grace and patience. We ran into a few issues activating our phones due to WiFi issues in the store (not Mary’s fault) and even then she handled everything with a great attitude and was very patient. She is truly amazing. Thank... read full comment
November 2023
Both Mary and Brian were courteous, helpful and competent in the area in which I needed help.
