-
April 2024 by Hilary R.
This is the 3 rd time I have attempted to order here where the staff has been rude, condescending and just generally unhelpful. I just walked out after waiting for almost 10 minutes. I only even bother because my hair salon is close by I don't know if there is all new staff or it changed owners but it's really sad I frequented during Covid and had nothing but good experiences Such a bad experience each and every time
-
April 2024 by Susan F.
We've been enjoying Butter Cooky for decades! Simply delicious!! I am pretty impartial to the Napoleon cake and cannoli
-
April 2024 by Donna K.
The worst service time and time again. There are so many people behind the counter just hanging out on their phones with no mind of anyone waiting to be served. Ridiculous.
-
March 2024 by Mr Rein
Rudest manager in this store in Manhasset. He was doing absolutely nothing . There was a long line and many workers. All the workers were standing by the coffee bar with zero customers buying coffee. No one was helping the cake line. I happened to be in a rush ( my problem - I know) I asked nicely if the manager could help as all the workers were not doing anything but chatting. He rolled his eyes at me and flicked his hand and said one of them will help you and walked away. He was the rudest that I left without the 4 cakes I wanted to purchase. I’ll never go back. Prices are extremely high, and the lowest customer service .
-
March 2024 by Mario Larrea
Best Bakery on Long Island. Cynthia makes the best cappuccinos. The owner Benny is there every day, making sure customers are being taken care of. Quick service with delicious cakes, pastries, and cookies.
-
March 2024 by Ilhaam Wright
If i can, i would give 0 stars... wow, so it's my birthday and my son works at Manhasset hospital he surprised me with a carrot cake from this place, recommended to him by a fellow colleague. It is so doughy and wet, I thought I was eating raw dough. I couldn't even finish my 1st bite. I couldn't even pretend to like or finish 1 bite much less a slice. As soon as he turns his back, I will be throwing it away. What a disappointment. How could a bakery get a cake so wrong like this.
-
March 2024 by Alan Chan
A little pricey, but the food here is good.
-
March 2024 by Donato F
The place is gorgeous but the attitudes are ? Also they are very pricey. Cookies and pastries are good but I cannot get over the unwelcoming attitudes. I go often but I don’t need to. For what I spent money on they should be cheering and thanking me for my business.
-
March 2024 by Frugal Cyclist
Elegant & upscale bakery ??Buttercooky has many high caliber offerings from donuts, croissants, tarts, & sandwiches.How to decide when so many items look so very delicious?I settled on a broccoli egg croissant tart ??. Rich & decadent. I wanted another…Awesome venue with comfortable leather bench seats. Plenty of sunlight radiating through. I can easily sit here for an hour.Very friendly staff. Nice setup with complimentary self service lemon water.It’s no wonder they have been in business since 1962. My only gripe is I did not see a price list or tags for the pastries. Did I overlook it?
-
March 2024 by Azeret R.
I work in the hospitality industry. I was there for lunch and the guy with gray hair doesn't know anything about hospitality. Really nasty attitude, he rather answer his phone and make people wait to order. The food was great, beautiful place but I wouldn't come back here. There is a difference between service and hospitality and the staff should learn about that.
-
March 2024 by Joseph Y.
Not sure why the ratings are kinda low on this place. I really like desserts and pastries and this place is defiantly great at all of those. I think everything here is delicious and great presents for people or a nice desserts to have for a party. The service is pretty good and everyone is pretty nice. The ambiance is more like a general bakery type of environment. I recommend this place for any occasions and eat with a group of friends or family.
-
February 2024 by The Rainbow turned Galaxy!?
I met up with 2 friends. We went to the counter and each placed and paid for her order. They knew we were together, we ordered back to back but they served us at 3 separate times. Where woman q was halfway through before woman 2's meal came and when 1 and 2 were finished, meal 3 came out. We even asked if they forgot meal 3. No apologies, no we will check. It just came when it came. Pretty sad considering the prices and in cafe seating. Might have been better to pre-order, pick it up, unban it and sit at a table. Otherwise food was good, place was clean and well lit and pastries were scrumptious.Vegetarian options: I had a strawberry goat cheese salad. Depending on whether you eat cheese this might not be considered Vegan.
-
February 2024 by Out Above
Got a cake recently, the writing was horrible. I was embarrassed when I opened in the birthday girl presence. The the cake was delicious though. I’d buy the same cake again, but they need work on writing neatly- no chicken scratch esp for a bday.
-
February 2024 by Rajib Mazhar Hasan
One of the wonders of the neighborhood always fresh and amazing selection of cakes. My favorite is the tries leches
-
February 2024 by Lisa NYCnonprofit
Great coffee and pastries. Prices are no where posted though
