Clean and organized store but chaotic! Some of the staff look down their noses at you as if you shouldn't be there.
I avoid shopping online because I like to try on the clothes before buying, but the customer service here is terrible. They need to hire more girls. If you could rate them zero stars, I WOULD.
You need more than patience when shopping here! The staff was rude, and dismissive. They didn't even greet me when I walked in and had to wait more than half an hour to use one of their dressing rooms!
Horrible place! Wish I could give this location negative stars.Bad elitist and racist customer service. I rather drive an hour to the Soho location where theres a huge difference in customer service.