“Had a Priority package sent from Florida on Saturday and was supposed to be here on Monday by 6pm! Never received ! Showed in West Palm beach for 3 days. No updates. So went Into Manlius location for possible help and they were so nice and helpful! Although they saw same thing I did online. They assured me they would try to figure out what was going on! Well they did and about 10:45 this morning a ring at the door and a very nice gentleman had my package in hand! Wish I had his name but looked like he went above and beyond to make sure I received it! A huge thank you!!!!”
“I’ve had nothing but great experiences at this UPS Store. The owners truly care about their customers and go above and beyond to help with shipping, printing, returns, and any questions you may have. They are always friendly, professional, and patient, even when the store is busy.
What really sets this location apart is how involved the owners are. They treat everyone with respect and make customers feel welcome from the moment they walk in. It’s clear they take pride in running their business and providing excellent service to the community.
The staff is super friendly as well.
If you’re looking for a reliable UPS Store with outstanding customer service, I highly recommend this location. The owners and staff consistently make the process easy and stress-free. Five stars!”