The UPS Store in Manlius is locally owned and operated, offering a wide range of services including expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing. Reviews consistently highlight the store's very friendly, knowledgeable, and professional staff who provide great and wonderful customer service. Customers note the staff is incredibly efficient, helpful, and determined to finish the job, even going out of their way to help. The store is described as very clean and welcoming, a place where employees greet customers by name and actually care. Many reviewers emphasize that this is the best owned and managed store in the area, with fabulous people who know what they are doing. Customers highly recommend this location for its efficient and caring service, advising others to not be turned off by isolated negative reviews. The overall experience is one of exceptional commitment and customer care.
The staff at this location are incredibly friendly and efficient! Beyond that, I had a complicated printing job for my wedding that they patiently assisted with me with!! Above and beyond!!
April 2026
Parul and her staff are incredible. They spent so much time accommodating me and helping me with a very difficult printing job. I am ALWAYS IMPRESSED with thier consistent customer service.
January 2026
This UPS store is such a pleasant experience. The staff are knowledgable, helpful, friendly and just nice people. They have helped with me with several oddly-sized landscape design projects and the quality has been excellent. Convenient and fabulous.
