The UPS Store in Manlius is locally owned and operated, offering a wide range of services including expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing. Reviews consistently highlight the store's very friendly, knowledgeable, and professional staff who provide great and wonderful customer service. Customers note the staff is incredibly efficient, helpful, and determined to finish the job, even going out of their way to help. The store is described as very clean and welcoming, a place where employees greet customers by name and actually care. Many reviewers emphasize that this is the best owned and managed store in the area, with fabulous people who know what they are doing. Customers highly recommend this location for its efficient and caring service, advising others to not be turned off by isolated negative reviews. The overall experience is one of exceptional commitment and customer care.
I always go to this UPS location. The friendly, efficient staff is always willing to help complete a job with a quick turnaround time. Always more than 5 stars!
August 2026
Staff is AMAZING the manager works to develop a personal experience. Always quick and friendly service. From now on they are the only place that I am shipping from. People you can truly count on.
August 2026
Mark is the epitome of customer service! He is the reason I choose your store. He is always so pleasant and has the sweetest smile! You should be very proud to have such a stellar employee representing your store!
