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“I had a great experience at this Mavis location. We were able to get an appointment the very next day, which was a huge help. The person at the counter was friendly from the moment we walked in. While we waited, we could hear him dealing with computer issues that were affecting inspections, and he handled every call with real empathy. He took the time to apologize to people and explain the situation clearly, which says a lot about how he treats customers.
The shop was not the fastest that day, and it seemed like they might have been a little short staffed for the season. Even so, everyone we interacted with was kind, helpful, and committed to doing the job right. They took responsibility for the problems caused by the machine going down and made sure people knew what was going on.
In a world where everyone expects instant results, it was refreshing to see a place that prioritizes quality work and genuine customer service. If that is what you value, this is a great place to go.”
“My appointment wasn't technically for 18 days but they told me I could drop it off and they would try to fit me in before then. They called me the first day and said they had it all done. If you want great customer service from a local family owned business, go to Scotty's.”
“Recently had to get my sons lil BMW NYS inspection done . They were able to fit me in the following day. Contacted Carrier Circle Care because they are highly reviewed in a popular FB group. Bringing my wifes car in there soon to.”
“I was traveling and desperately needed new tires for my F350 superduty long bed. Most place cant even jack my truck up. Joe got me in first thing in the morning and out by 100 in the afternoon. Thanks Joe.”
“Two of my tires have been losing air. I brought my vehicle in and Dunn tire checked all four tires, un mounting and checking surface of rim and remounting. One of the tires did have a small nail in it which they repaired. They worked on my car for about an hour and a quarter. There was no charge for this service. They are unbelievably great company. I highly recommend them.”
“Great guys took great care of me even though they appeared to be mostly commercial, they stopped what they were doing and got me back on the road,, can't say enough good things for Customer service and work ethicThank you!”
8AM - 5PM
5900 Fisher Rd, East Syracuse
Tire Dealers
“Professional, friendly people. Did an excellent job of installing steer tires on 2 trucks. No wait time and they were quick. Owner of truck company said he will go back there when he is in need for new tires or needs other tires installed. Great work Goodyear.”
“Very nice atmosphere for truck drivers, easy entrance to go in and out . The employees are very polite and helpful in the office and the shop as well and I had a fast tire replacement which I was very satisfied.thank you for your service and great job.”
“Upstate Imports has serviced three different BMW's of mine over the last few years. They have been very reliable and trustworthy. They have fixed problems that other shops couldn't. They only use high quality parts. Tony is very knowledgeable and communicates very well. I will continue to use them and highly recommend them.”
“Great experience at Big4 Tire!
I called last Friday—right after Thanksgiving—looking for snow tires for both my wife’s vehicle and mine. The service advisor provided outstanding customer service and offered several options at different price points, clearly explaining the differences and benefits of each.
The installation this week was prompt, efficient, and exactly as promised. Communication throughout the entire process was excellent. It’s refreshing to deal with a well-run, locally owned and operated business.
We’ll definitely be returning in the future!”
“My tire purchase and replacement went extremely well. The job was done in a time fashion and they notified me as soon as the job was complete. They also replaced my rear taillight and did a super job.
Plony’s is always a pleasant experience. We are so fortunate to have a local shop like Plony’s in our neighborhood.”
“Hands down the best job I have ever had. The bosses Josh and Doug are good leaders and their guidance and knowledge of the business is invaluable. The rest of the team from the office to the warehouse and the drivers are the best group of guys and ladies I have had the pleasure to know. We all work hard and we all get it done!”
“Best mechanic in the area. One of the few where you can just ask to fix what is needed and not have to worry about unneeded add-ons. The bill is always lower than I expect.”
“What a great place! Your daughter is traveling alone cross-country and has tire problems on a Sunday morning while you are 10 hours away. Thank God for Good Year & Mike! He helped out and got her back on the road in about 20 minutes. Thank you, Mike!”
“Sully and Carter were both incredibly helpful. Got me an appointment asap and even allowed me to bring in my own brake pad/rotor kit to have installed. Friendly, helpful and accommodating. Will absolutely be back for future car services.”
“Can't say Thank you enough for the service provided today. Enroute home and halfway through our 9 hour drive we had a sidewall puncture occur. Mike could not have been nicer and helped to get the spare on and us back on the road. Thank you and we only hope we can repay your kindness.”
“I recently had work done to my vehicle and was very pleased. It was diagnosed quickly and fixed even faster. Frank was great at explaining everything that was done and I will definitely use them in the future for all of my vehicle's needs!”
“They installed my winter tires pretty quickly, considering that they were short-staffed for the number of appointments. More importantly, they saved me from a costly brake repair by pointing out an issue that another mechanic missed the day before.”
7:30AM - 7PM
6477 Basile Rowe, East Syracuse
Tire Dealers
“Great customer experience supported by Jeff and Ramon, ordered tires on a Thu, delivered on Friday, first appt on Saturday, opted for the alignment to protect the investment, in and out under an hour. Went back to re-toque the tire nuts today, 5 mins. I know where I'm coming for all my tire needs.”
“The mechanic was courteous and professional. Since I didn't have a appointment. It was done in 20-30 minutes. I'd go back there anytime I need service for my vehicle”
“During a terribly busy time in the middle of a snow storm, Pep Boys were able to get my daughter’s car fixed and back on the road faster than anyone else could. I appreciate their speed and professionalism, but most importantly their honesty about what needed to be done and what didn’t. Thank you!”
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“I needed work done on my Ford pickup and it was was scheduled right away when I called. The work was done at the estimated price and they went above and beyond to be sure I got back to my truck safely in an ice storm..that's above and beyond in my opinion! Thank you Tom and Jeff. You're the ? best!”