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8:30AM - 4:30PM
9212 River Rd, Marcy
Banks
8:30AM - 4:30PM
937 Seneca St, Rome
Banks
“The best financial institution around!Staff is always kind, personable and helpful in person as well as over the phone.Stephanie, Debbie, Gina are the best tellers around!Laura has become a friend that has helped us many times through the toughest situations and Karen is an equally great bank manager.I've never encountered such awesome individuals - in Hawaii, where I'm from or here in upstate NY.”
9AM - 5PM
222 Genesee St, Utica
Banks
“Great place, great customer service. I always have a positive experience here. Besides supporting a local bank, I like using this bank as a sign of appreciation for what they do for this city, such things as a New year's eve event and much more. I highly recommend this bank for everyone.”
9AM - 4PM
1125 Mohawk St, Utica
Banks
“The tellers and personal bankers were very friendly and helpful to both me and my mom. I highly recommend this bank if you want fast and efficient services done right. 10/10.”
9AM - 4PM
231 Hill Rd, Rome
Banks
“I've been with Americu for close to 30 years and they have been very helpful over the years with many auto loans, personal loans, mortgage and a mortgage refi when the rates dropped, their idea, not mine. Good to do business with a local bank.”
“I had an amazing experience with Kristen Augustine in the loan department. She made everything so easy, and she is so kind and patient. Kristen made it her priority to execute her knowledge and she helped me immensely while I was applying for an auto loan. She truly was there for any help I needed every step of the way. Definitely 5 stars for Kristen and her dedication!”
8:30AM - 5PM
4311 Middle Settlement Rd, New Hartford
Banks
“I have had a very good experience to date with GPO. I have had good experiences with the staff,who are always ready to help with any questions that I might have. They are pleasant to deal with and very friendly.”
“I am thrilled to give GPO Federal Credit Union a glowing five-star review, primarily due to the exceptional and professional service provided by Mirsada. Here's why I highly recommend GPO FCU:Mirsada's service at GPO Federal Credit Union is nothing short of exceptional. From the moment I stepped in, her professionalism and dedication to customer satisfaction were evident. Mirsada went above and beyond to address my financial needs, providing expert guidance with a friendly demeanor.The level of knowledge and expertise Mirsada possesses is truly commendable. She took the time to thoroughly understand my financial goals and provided tailored solutions that exceeded my expectations. Her ability to communicate complex financial information in a clear and concise manner is a testament to her professionalism.Beyond the excellent service, GPO Federal Credit Union as a whole has proven to be a reliable and customer-focused financial institution. The seamless experience, combined with Mirsada's personalized attention, reflects the credit union's commitment to providing top-notch service.In conclusion, GPO Federal Credit Union, with Mirsada's exceptional service, has earned my trust and loyalty. For anyone seeking a financial institution with professionalism, expertise, and a personal touch, GPO FCU is the way to go. Five stars well-deserved! Highly recommended!”
“M&T bank has been my bank for several years! 5 star type service, each and everytime! From the manager, to the account mananagrrs, to each and everyone of the wonderful ladies, who always greet me with a smile, and a "warm welcome and how is your day going"? They always make me feel welcome and they stand watch over any and or all of my accounts, watching for suspicious activity! You have the very best working in the New Hartford, Shopping Center Branch..”
“PLEASE GO TO BOTTOM FOR UPDATE. Received a fake $100 bill on 5/17/24.Bill was in a large withdrawal that I used to pay off a loan at Access Federal Credit Union 1/2 hour later in Clinton. Customers beware. (I suggest cashier's checks but kind of stinks that my own financial institution passed a fake bill to me, I expect my bills to be legitimate when I go to a bank). Been a CBNA customer for 13 years, have to say Im pretty disgusted that my own bank didnt look out for me. And yes the Access withdrew $100 from my account so I'm now out the $100 because I have to write a check to make sure my account doesn't get overdrawn at Access.
UPDATE: The branch manager Julie contacted me and we had a very positive conversation about the situation that unfolded. She took the information, investigated and talked with her bosses. We reached a positive solution that was fair and just. Julie was first class, and genuinely cares about her customers. That is why I have changed to a 5 star review and want her to be acknowledged for her stellar customer service skills.”
9AM - 4PM
2 Franklin Ave, Clinton
Banks
“great bank. great employees. i just wish they would plant a bunch of salt resistant trees around the parking lot for shade in summer and for aesthetics because there are so many wonderful trees in downtown clinton but the AFCU-Kinney Drugs & back of Key Bank section is quite barren of trees.”
“This is the only bank that gave me an opportunity for a loan when no bank gave me a chance im grateful for this bank because of them I’m an option trader in the stock market today thank you guys for i’m eternally grateful my loyalty is yours .”
9AM - 4PM
89 Oriskany Blvd, Whitesboro
Banks
“First of all can't thank enough for all of tellers and managers in this branch but if we could we would have given Austin Fuller 10 stars and more for going above and beyond for us Austin again thank you for bottom of our hearts. Thank you for seeing us as people not only as customers we can't recommend enough if you guys are going to Whitsboro branch and need help we anything just ask for Austin you won't be disappointed!”
“Just stopped to make a deposit at the ATM I find the new policy of requiring ID if you see a teller cumbersome even to make a deposit and you have already let the get your checking number off a check. Using the ATM is not only quicker but easier.”
8:30AM - 4PM
160 Brooks Rd, Rome
Banks
“Great service here. Really wish you had Zelle integrated with digital banking, I don't trust "Pay It Now." If something goes wrong nothing can be done at the branch, you have to go through the 3rd party and that's a bit concerning.”
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“Very easy to conduct business here. The staff is attentive to your needs and answers or gets the answers to all your financial questions. Friendly place to do your banking.”