20 Carmans Road, Massapequa NY 11758
“Amazing experience at this store today because of Billy! Extremely courteous and helpful. Went to the back and grabbed a toolbox for me and looked for a long time for another tool that they unfortunately did not have in stock. These days you walk into many stores and can't find anyone to help you but this store is very different it's two thumbs up. Billy worked at a different location previously and was always extremely helpful anytime I've visited the store. Glad to see the company is recognizing the people who make their stores feel different than the norm these days. ??”
1330 Hicksville Rd, Massapequa NY 11758
“Always like doing business in the smaller stores like Ace, instead of Home Depot! They are part of our community! Keep business local....a few bucks here and there won't change your life....”
780 Railroad Ave, West Babylon NY 11704
“The website was easy to navigate, I ordered what I needed for the project quickly with overnight delivery option, it arrived the next day without any damage. Great 1st experience for me! :)”
86 E Sunrise Hwy, Freeport NY 11520
“My husband and I purchased a shower door several years ago and it still looks brand new. I love having a glassed-in shower, it creates a beautiful space. The employees are so helpful and knowledgeable. I’m always met with a smile. Going to a family owned Buisness is on a whole different level, the attention to detail and care they take in the customer just doesn’t compare to Lowe’s or Home Depot.”
1655 Old Country Rd, Plainview NY 11803
“My father is a disabled Vietnam Veteran and uses a walker to help him get around. A screw fell out and it was unstable and unsafe for him to use. I took the walker to the hardware store to see if they would be able to help me replace the screw. I was greeted with a happy hello and asked what I needed help with. A lovely employee named Christina took the walker placed it on the counter and installed the screw for me herself for me. I was so grateful that she was able to help us with this situation. We shop here for all our home improvement needs and recommend this store to anyone who wants a friendly…helpful …attentive staff who goes out of their way to make sure you leave with what was needed”
231 S Broadway, Hicksville NY 11801
“These guys are great. Always have the tools I need and if there is the slight chance they don’t have it, they order and ship to the store or direct me to where I can get it. Outstanding customer service and the personal feel of a mom and pop family store operating under a name brand (Ace) platform. I strongly recommend!”
165 Atlantic Ave, Freeport NY 11520
“Live out of state, needed something for my mom who is in her 90s , I called ordered what she needed and they made sure she got it ..my hometown is thee best . Grew up going here . It made me cry , this town is something special . Thank you from the bottom of my heart !! God bless you .”
5135 Merrick Rd, Massapequa Park NY 11762
“I have been shopping at this location for years and always receive excellent service, advice and real solutions when I have a problem. Nick is EXCELLENT and never lets me down. If you have a need I strongly recommend this Ace location. One of the best!”
2667 Merrick Rd, Bellmore NY 11710
“I had a great experience at Ace Hardware as I always do. A man named Colby G helped me with a timer for my garden hose. It was irreparable, but he tried to fix it. I bought a new one and he set up a new timer for me. He was so patient and informative and nice.! I really appreciated his help!”
2138 Deer Park Ave, Deer Park NY 11729
“I was there this morning and was warmly greeted by Patti who was so helpful and so sweet. Right away she offered to help me locate what I went there for and she made my experience a great one. The store had everything I needed. I look forward to going back there. Thank you Patti for all of your help and being so great 😊”
47 W Merrick Rd, Freeport NY 11520
“Excellent marine store. Friendly and knowledgeable. Excellent selection and stock. Has items others don’t. My new go to marine store. Good parking. Great store architecture. Good prices. Worth the extra distance.”
1347 Montauk Hwy, Copiague NY 11726
“Staff is awesome and extremely friendly and helpful. No matter what I needed whether they have it or not, which they usually do have, they are willing to help find and order it for you. Only local supply shop I'd go to for my every need.”
1102 Broadhollow Rd, Farmingdale NY 11735
“We were amazed when we walked in — beautiful new store, well organized, well stocked. Employees were kind and helpful, we got what we needed. Will return!”
989 Little East Neck Rd, West Babylon NY 11704
“Great place has everything from a Ball Cock Valve to a copy of Yentl on vinyl. Was in the other day to buy a pencil and walked out with a Lionel Train set from 1965. The owner Tommy fived the dent on my Camaro by simply denting the other side so the dents matched and looked factory. Caught a shoplifter named "Sticky Fingers" Nicky and Tommy, the owner. gave me a choice of a roll of electrical tape or some bug repellent as a reward. Aces!!”
700 Dibblee Dr, Garden City NY 11530
“Went in to get to get a toilet but hubby hadn't used is card for over a year so it was expired. Self check out only but Susan was so helpful she walked us through step-by-step through the sign in online process. She was very patient for my hubby had a older model phone. I have an iPhone 13. Should have done it with my iPhone to start with. Lol. Karla was also near by but Even though she was making sure and helping other customers with try check out she also was very pleasant. Will def go back again and again and again. Customer service was an A+.”
202 Airport Plaza Blvd, Farmingdale NY 11735
“I just bought a mini fridge for my new martial arts studio that just opened this month and Christian who was in the fridge department did more than just help me. He offered to help me bring it around the strip by Old Navy which is on the entirely other side of the plaza and bring it in as well. He did the extra mile when it comes to customer service and I will definitely be coming back to him for all of my Home Depot needs!”
60 Dale St, West Babylon NY 11704
“Customer Service is top notch! I made a mistake in a recent order, and they helped me find the correct fastener for my job, shipped it out right away, and made it very easy for me to process the return. I will always use them.”
1101 Sunrise Hwy, Copiague NY 11726
“I was looking to buy a house from this place; but they only sell them disassembled. I’m not interested in buying a disassembled house, but this is a nice store. It’s good for birdwatching, if you’re into that.”
920 S Broadway, Hicksville NY 11801
“Hi...my Lowe's visit experience was The very Best! Jason from the Millwork department helped me so much today. He was so kind in assisting to help find me Window-Well plastic domes, plus also walked far to get me a shopping cart too. What a great asset to this Lowe's location!”
86 Jericho Tpke, Jericho NY 11753
“My family's go to nursery for all gardening needs . Huge selection on everything you're looking for with easy parking and conveniently located right off Long Island exit number 40E.”
20 Gleam St, West Babylon NY 11704
“Excellent experience throughout. Quoting is fast and accurate, prices are great and delivery is on time. The staff is excellent from quoting to delivery. I highly recommend Awisco.”
700 Dibblee Drive, Garden City NY 11530
“Purchased a rear entry door at this Lowe's location, I had Michael as a salesman and he was very knowledgeable and great to deal with. I also used their installation team and George arrived on time and did a terrific job, all in all it was a good experience.”
900 Conklin St, Farmingdale NY 11735
“I was looking for a roll of Bunji cord in the length of 25-30'. I found out at Kings West Hardware. I got the last roll. See photo. This type of Bunji cord is without the metal hooks. I am very pleased with my purchase and recommend this place to all!! Thank you!!”
90 Price Parkway, Farmingdale NY 11735
“I got finest green emeralds at lowest price after going to multiple retail n wholesaler nurseries around babylone, suffolk and Lindenhurst. Reasonable prices, good collection of flowers shrubs n trees. Kim was a great help, have good knowledge about plants, trees and fertilizer. Helped us to choose flowering shrubs and trees.”
86 Jericho Tpke, Jericho NY 11753
“Let me tell you, Marie is a true asset to Home Depot. She helped me out tremendously. She needs a major raise. She’s awesome. Helped me with a large order. !!! Tysm Marie!! Also I want to add that Kris and Nick in the garden and lawn department help me really good load my truck great guys”
111 Jericho Turnpike, Syosset NY 11791
“Went straight to the paint dept with an older paint can. They scanned the label and put it together flawlessly in under 5 minutes That's service with a smile. The self checkout is always smooth.”
275 Sunrise Hwy, Lindenhurst NY 11757
“My Sister wanted some work done to spruce up her place so we went to home depot and they did not have what we were looking for and a couple of guys overheard what we were trying to do and said go to Century. We ended up speaking with Vito, he was awesome. Not only did he know his stuff he calculated the EXACT amount needed for our project, plus he gave us a couple of ideas on different materials and such. My sister's walkway was done on July 3rd, July 4th Century was closed, we called them on July 5th because sis was so happy with the work and impressed with Vito she said we have to give him more business. So we ordered enough to build a 20x26 patio in her yard with borders and pavers. Century respects their Veterans and I implore any and all of my veteran brothers and sisters to give Century a try. They have a wide variety of materials to use for all sorts of projects.”
329 Nassau Rd, Roosevelt NY 11575
“The owner has been a fixture in the community for years . He is very knowledgeable and helpful. His plants and vegetables are great. Our family trust him completely for all of our gardening and hardware needs for years. He has a proven track record. I recommend him highly. Please take a chance. You won't be sorry.”
3350 Hempstead Tpke, Levittown NY 11756
“I testify to the upmost pleasant experience at The Home Depot of Levittown just moments ago.It started off with an emergency run to find a specific part to a cabinet. Home Depot is closing in 20 minutes and I was "that guy "running in there moments before they close.First off, the doors opened automatically. So I made a beeline to where I thought I can find the part and soon found myself waddling between the same two isles.Then, a wonderful worker, who was already engaged with a task, went great lengths to solve my issue. He lead me to another worker who knew like a computer: "Back wall, between 15 & 16" he spoke, a gentleman. He was on the money!I was then asked by the original worker who was about 20 isles away from me, performing his task, "hey, did you find those parts?" And another gentleman on my way towards the exit: "need help finding something, Sir?" As I glanced the isle for a composter: "next time" I said. The attention and care for customer success here is the best that I've seen in decades in a Home Depot. The care and concern made me feel like I was a part of something special. These workers don't need to be this considerate, but they chose to. Being the faces and voices of the company, these workers are worth a billion dollars and deserve their own stores. I will be a patron of The HOME DEPOT of LEVITTOWN for as long as it stays this consistent and gracious. It's truly an example and, what should be, the standard of all customer service teams. God Bless this crew of workers for their kindness.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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