“We were amazed when we walked in — beautiful new store, well organized, well stocked. Employees were kind and helpful, we got what we needed. Will return!”
“I was looking for a roll of Bunji cord in the length of 25-30'. I found out at Kings West Hardware. I got the last roll. See photo. This type of Bunji cord is without the metal hooks. I am very pleased with my purchase and recommend this place to all!! Thank you!!”
“I would like to extend my sincere applause and appreciation to your Farmingdale, NY employee, Christian Nielsen, for providing customer service that went far beyond his normal responsibilities. Chris personally called me to let me know that he had found a sizeable check I had endorsed to a contractor. He then asked what I would like him to do with it. He even volunteered to void the check, destroy it, and text me a photo confirming that those actions had been completed. Because of Chris's honesty, initiative, and exceptional professionalism, I was likely spared what could have been a lengthy and stressful dispute with both my bank and the contractor. Thank you, Mr. Nielsen, for demonstrating integrity and outstanding customer care. In all my years of shopping at Home Depot, this is, without question, the finest customer service I have ever received. Employees like Christian Nielsen are a tremendous asset to your company and deserve to be recognized.”
“I got finest green emeralds at lowest price after going to multiple retail n wholesaler nurseries around babylone, suffolk and Lindenhurst. Reasonable prices, good collection of flowers shrubs n trees. Kim was a great help, have good knowledge about plants, trees and fertilizer. Helped us to choose flowering shrubs and trees.”
“I was on a mission to track down a particular part that I was having trouble locating. Just as the store was closing, I got in touch with Ferguson. Michael, the sales rep, was very helpful and sent me the part and a quote the very next morning. As a small business owner, having dependable vendors makes getting jobs done much easier.”
“Just bought a pallet jack for Hicksville Beer & Soda and couldn't be happier using these guys. Early to deal with, reliable, and exceptional customer service. Look forward to using them again in future for any Hand Truck needs I may have”
“The Home service at Home Depot was excellent. I needed some plants and flowers to fish up for the summer. They provided everything I needed. I'm very thankful.”
“I have been with Marjam for over 12 years. I have used other companies and Marjam is always my go to company. They can get anything I need or want and they have exceptional equipment and staff. If your in Farmingdale stop by and check them out.”
“I remodeled my kitchen using Lowe's in Farmingdale with designer Mark Prince. From June 2021 to Nov. 2021 Mark lived up to his name, he was a Prince, from design changes to installation of my kitchen he was very much involved. I selected Diamond Reflections, and though I had to wait 4-5 months for the product I was very happy. The Diamond cabinets all came in with little to no issues. My contractor also did a great job Jose Construction and the countertop/backsplash through Lowes was also a crowd pleaser. I am very happy with the products and service. I highly recommend working with Mark Prince, he is very customer oriented and very patient. My only other recommendations is to see the stone you select for your countertops and if you go through Lowes ask for Marlin and Sergio to install your countertops they are the best!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.