United States Postal Service
Post Offices,
Shipping CentersHours:
80 Killians Rd, Massapequa NY 11758 Hours
About United States Postal Service
The United States Postal Service offers a generally positive customer service experience, especially for passport services. Many customers appreciate the helpful and professional staff, with particular praise for their assistance during passport applications and renewals. Individuals report great experiences, including successful passport photos and accommodating service, even with young children. However, some customers note minor issues, such as the availability of change for larger bills and challenges in locating services in Puerto Rico. Despite these concerns, the convenience of the location and ample free parking are highlighted as advantages for visitors. Overall, the postal service is recognized for its friendly and supportive staff.
Most Recent Reviews
April 2026
The staff here is awesome. The USPS should be ashamed not telling their employees what's going on with their pension contributions. No wonder there arent many naturally born citizens working for them anymore. The staff puts that all behind them and still gets the job done!
July 2025
I had a wonderful experience renewing my passport...had my picture taken which came out great!! I highly recommend going to this location!!!
April 2025
We had a great experience getting our passports here. I was nervous about bringing my toddler but everyone was so pleasant and accommodating. A sincere, big thank you to Camellia for her help (I still can’t believe she got a photo of my baby actually looking at the camera; that is skill). Thank you!
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- Massapequa, New York
