Verizon, established in 1991, is a well-known provider of phone and wireless services, including the latest devices and Verizon's reliable network coverage, which features 5G service for both consumers and businesses. The authorized retailer, TCC, offers a wide range of products such as smartphones, tablets, and Verizon home internet, along with award-winning customer service. The staff are known for being enthusiastic, helpful, and knowledgeable.
A standout employee at a Verizon store is Jordan, who receives high praise for his excellent service. Customers describe him as patient, respectful, and very smart, making complex information easy to understand. He has helped customers with various issues, from phone repairs and upgrades to switching plans and even solving complicated problems like replacing a gateway router. Jordan is appreciated for going the extra mile, including contacting Verizon's technical department directly and saving customers money. Many customers state that he made their experience pleasant and that they now consider him their go-to person.
Overall, Verizon and its authorized retailers are recognized for providing great service, quality devices, and community support. Customers trust the knowledgeable staff to guide them through their choices, making Verizon a dependable choice for wireless needs.
We experienced outstanding service with Jordan at the Mattituck location. Our update and purchase of new phones was easy and efficient.
October 2026
I want to the Verizon in mattituck plaza to trade in my phone. Jordan worked with me and my dad answered every question we had and got us a phone and deal we were happy with. This was also the least difficult time I’ve ever had with seating up a phone Jordan was great and educated in his field i would recommend.10/10
September 2026
Jordon and Sim are so helpful, professional and fast! Jordon made getting a new phone simple and easy. Great customer service and will absolutely be back.
