Verizon, established in 1991, is a well-known provider of phone and wireless services, including the latest devices and Verizon's reliable network coverage, which features 5G service for both consumers and businesses. The authorized retailer, TCC, offers a wide range of products such as smartphones, tablets, and Verizon home internet, along with award-winning customer service. The staff are known for being enthusiastic, helpful, and knowledgeable. A standout employee at a Verizon store is Jordan, who receives high praise for his excellent service. Customers describe him as patient, respectful, and very smart, making complex information easy to understand. He has helped customers with various issues, from phone repairs and upgrades to switching plans and even solving complicated problems like replacing a gateway router. Jordan is appreciated for going the extra mile, including contacting Verizon's technical department directly and saving customers money. Many customers state that he made their experience pleasant and that they now consider him their go-to person. Overall, Verizon and its authorized retailers are recognized for providing great service, quality devices, and community support. Customers trust the knowledgeable staff to guide them through their choices, making Verizon a dependable choice for wireless needs.
Jordon went above and beyond to help me with a new phone upgrade and to do the sync into my car and spend ample time with me to make sure everything worked correctly. He’s definitely an asset to the store. I will recommend everyone to this location
May 2026
Jordan was great and was extremely helpful when I needed a new phone! Set me up with the best price for me and transferred all my information from my old phone to new phone so easily
March 2026
We went to change service, add service and purchase new devices at the Mattituck store. Jordan was absolutely the best! Very helpful, patient, professional, courteous and a pleasure to work with.
