Northern Lights Auto Service Inc. provides exceptional roadside assistance and towing services, earning high praise from customers. Reviews highlight their quick response times, with tow trucks arriving sooner than expected. The staff is described as knowledgeable, friendly, and careful, ensuring vehicles are handled with care to avoid any damage during transport. Customers appreciate the informative and helpful nature of the team, particularly when dealing with difficult towing situations. The business has a strong reputation for being efficient and reliable, making it a highly recommended choice for anyone in need of automotive assistance. Overall, Northern Lights Auto Service Inc. stands out for their excellent service and customer care.
Totaled my car on the Thruway on Thursday. I was shook up. My tow guy, John was professional but also sweet. He showed up pretty promptly considering the road conditions (I could see another breakdown not far from me) and he made me feel comfortable. During the ride, he chatted with me to help my nerves. I would recommend... read full comment
September 2026
Great job,,guys. Blown transmission on I90 west at Chittenango rest stop. John showed up quick, and was great to work with - professional, friendly etc. Good guy, good company. Thanks!
August 2026
Sitting here now. Got towed from the side of the highway. Terry (manager) and our tow driver (John) were super fast and helpful getting us a new tire so we can get back on the road quickly. Work was fast and they literally went out to get the tire we need! 10/10
