“Great job,,guys. Blown transmission on I90 west at Chittenango rest stop. John showed up quick, and was great to work with - professional, friendly etc. Good guy, good company. Thanks!”
“I’ve been here many times with multiple vehicles and the service is always excellent. Great staff and great service all around. Highly recommend these folks.”
“Beyond excellent service and communication ALWAYS. I wouldn’t take my car anywhere else- ty to Mark, Chris, Donna and the whole team- always satisfied and every time pick it up I notice the difference and know If for some reason I’m not happy (never happened)- they are just a phone call away and will absolutely make it right!”
“I pulled in because I just got an oil change from a different store and I was leaking oil. They took me in and my oil filter was missing a gasket. They fixed it cleaned, Cleaned all the oil up and charged me $11. I have a new place to get my oil changes from now on. Dale was awesome. Thank you very much. I will be back. Great service. Fast and thorough.”
“Left my old mechanic to come here and have never had a bad experience. I've worked with a guy there named Tony who has been the upmost respectful, professional and kind. Highly recommend this location if you're looking for a new place to go.”
“Carlos and his team were awesome! He was courteous and knowledgeable. He took the time to explain things and gave us the best service. My car and I appreciate such fine care! 🔧”
“I had a wonderful experience purchasing a car from Alan Byer. Dave was easy to communicate with. He kept me informed of the process and timeline while purchasing the vehicle. The car was delivered in immaculate condition! Dave explained the new features in my car and was patient with questions and concerns. It was a great experience! We had been bringing our older Volvo to Alan Byer for service and have always had great customer service!”
“I only trust Midas! They’re my favorite place in North Syracuse, and I wouldn’t take my vehicle anywhere else. Mike is an excellent worker and always goes above and beyond to assist and accommodate me. I’ve been coming here for my tires and vehicle service, and I’ve always had a great experience.
Thank you, Midas, for taking care of my vehicle and keeping it running well. I truly appreciate the great service!”
“We had a flat that needed to repair. We drove to 6 different tire shops that either said no to patching or would take more than 2 hours to patch. When we came to their shop, they took care of me right away without upselling me for a new tire. The plug they used allowed us to go home right away. I would highly recommend this shop for any future repairs.”
7:30AM - 5PM
7613 Oswego Rd, Liverpool
Auto Repair
“They were very honest with me when my beetle broke down at the end of her life. Did not try to convince me to fix her and break the bank doing so, but instead told me the honest truth: her life was over. I greatly appreciated their honesty and kindness when they very well could have made thousands off me and my desperation to fix my car”
8:30AM - 4:30PM
3100 Midland Avenue, Syracuse
Auto Repair
“Very good service, very honest, very prompt. My car came in for last minute service and he was able to get me in and out in a timely manner. Great communication. Next time my car breaks down. I will be coming back.”
“I found a large nail in my tire, and my husband immediately recommended taking my car to Mavis. I'm so glad I did! They were professional, friendly, and had me in and out quickly. The whole process was easy and stress-free. I highly recommend them.”
8AM - 8:30PM
7435 Oswego Rd, Liverpool
Auto Repair
“Yet another fantastic service experience with Toby and the team at Oswego Rd Liverpool location. Team, thank you for all you do, you guys are the best 👍”
7AM - 4:30PM
515 Charles Avenue, Syracuse
Auto Repair
“Rob and the team at Canetta's Collision are amazing!! I hit a deer and messed up the front of my car and they helped me out with the entire process start to finish. They walked me through everything in detail and provided amazing customer service every step of the way, they did it all! They made my car look like nothing ever happened and I was overjoyed with the results. The team is so thoughtful, kind, and they really give it their all! I highly recommend going to Canetta's Collision!”
“From my initial contact with the internet department to the final sale- everything was amazing. Joe Refat was great salesperson- honest (yes!) real, and attuned to what i wanted AND what I didnt! The business manager made the finance part seem easy, and my interest rate was LESS than the credit union quoted me! I could not be happier driving my beautiful new Subaru! THANK YOU!”
“I had a great experience at Burdick Toyota. Shannon did a really good job explaining everything to me and giving me as much time as I needed to figure everything out. I am so happy with my new RAV4 :)”
“The guys here are always willing to do a great job and especially for short notice jobs! The service is always excellent and I always feel welcomed! It’s truly one of the best shops around! I highly recommend!”
“For many people, myself included, the car-buying process can sometimes feel overwhelming. That being said, my experience with Maguire Nissan—and specifically with Mia in sales—was easygoing and comfortable from start to finish. Mia was professional, knowledgeable, and never made me feel pressured throughout the entire experience, which made the process easier and more enjoyable.
I definitely look forward to continuing to build my relationship with Maguire Nissan and would highly recommend Mia to anyone looking for a great car-buying experience.”
7:30AM - 4:30PM
5684 NY-31, Cicero
Auto Repair
“I mixed up my inspection appointment date and showed up a day late. Despite being very busy, I was facing a 3 week reschedule, but Anita went in back and talked a mechanic into squeezing me in. I was out in 40 minutes.....Great service!”
“Stopped in to see if they could help me get a valve stem cover off that was locked on. They took me right in and replaced the valve stem quickly and when I went to pay was told no charge. I always get great service there”
“I went with the intentions of not buying a car, and just to see what my car was worth. And then I meant Erica. She then inquired as to what I would like in a car if I were to buy. She showed me a car on the lot that caught my eye. She worked with me to buy that car. She was kind, knowledgeable and patient with me. I am now the proud owner of that car. She made everything so easy. If you are going to buy a car, please see Erica she is the best.”
“Went there with my car, they checked it for free, great prices, the guy who runs the place actually cares about your situation and the customer. He’s honest about what you need to fix to keep it going, and the prices are way more fair than all those big places like Firestone or something. Couldn’t be happier that I brought my car here.”
“We have been customers with John's Auto Care (in Solvay) for over 25 years. This was our first experience with the recently opened Brewerton Road shop and it's nice to see that the service there is as good as the original. We were buying a new vehicle and needed it checked out before we purchased it. They were able to squeeze us in (spur of the moment) & look the car over which allowed us to keep everything on schedule with the dealership. That type of service is rare these days and that's why our family will loyally continue giving John's Auto Care our car repair business. Thank you !!”
“It’s no wonder that Chuck Taylor’s. Collision Repair has been in business for decades and continues to thrive. Their work is professional, prompt and when Brandon says something will be done, take it to the bank that it will be. Fortunately I don’t need body work done often but whenever I do I’ll be heading to Chuck Taylor’s.”
“K&C is my go to shop for auto service. They are consistently efficient, knowledgeable, helpful and honest. It is difficult to find a service center that I can trust and so these qualities matter a lot.”
9AM - 5:30PM
101 Bennett Rd, Camillus
Auto Repair
“Everyone was very friendly and helpful. This was my first time coming here for service and I will be making any future appointments for my car here going forward.”
“Round 2 at Tony Rotella’s and the customer service is amazing. I wanna give a shout out to Jim and Jennifer, they truly make the hard situation so easy! I was a clueless girl In June and needed some body work done and I found iut they were a certified Honda body shop, they explained every detail along the way! Five months later I’m back but not in a Honda! They were so easy to deal with the first round, I had to come back! ?? and I truly feel like I made friends! Worth every penny and impeccable service! I would recommend this body shop to everyone!!”
“I had a great experience at Mavis Discount Tire, and I especially want to recognize Cody, the Assistant Manager. He went above and beyond to make sure everything was taken care of and made the entire experience easy and stress-free. Cody was professional, friendly, knowledgeable, and genuinely cared about helping me out. You can tell he takes pride in his work and in making sure customers are satisfied. Great customer service from start to finish — I highly recommend Mavis and especially Cody!”
“I’ve used Syracuse Auto Works several times, and overall my experience has been positive. Their biggest strengths are that they diagnose problems carefully, get repairs done relatively quickly, and actually solve the problem.
They also try to accommodate customers when there is an urgent situation. When your car suddenly breaks down and you depend on it every day, being able to get it diagnosed and repaired without waiting several weeks is very important.
I especially appreciated an experience earlier this month. I brought my car in for work involving the rear brake caliper, and while working on it, they noticed looseness in the rear wheel bearing and brought it to my attention before it could develop into a more serious safety problem. I appreciate a shop that pays attention to potential problems beyond just the specific repair requested.
Most recently, my Prius suddenly broke down with a “Check Hybrid System” warning. They diagnosed the problem as a failed throttle body along with a weak 12V battery and completed the repairs quickly. I also appreciate that they installed a Beck/Arnley replacement throttle body, which is a reputable aftermarket brand, and the car is now running normally again.
One small suggestion for improvement: I had asked about the brand of the replacement throttle body before the repair. The manager later told me in person that it was Beck/Arnley, which I appreciate.
However, it would have been even better if the brand and part number had been included on the invoice, or if the shop had saved the parts box or provided a photo of the new part/packaging for my records.
The main downside is price. Syracuse Auto Works is not inexpensive, and some parts and labor charges can be on the higher side compared with other independent repair shops. On the other hand, in my experience they are
responsive, thorough, and capable of getting the problem fixed, especially when the repair is urgent.
Overall, I consider Syracuse Auto Works a reliable and efficient repair shop with good diagnostic ability and customer service. They may cost somewhat more, but they have been able to solve my problems and have made an effort to accommodate me when I needed repairs quickly.”
“Well worth the two-week wait for the appointment. He’s knowledgeable, upfront, quick, and honest. Any other mechanic probably would have charged me for the full hour. After finding the problem, showing it to me, and fixing it quickly, he only charged me for a fraction of the hour. That says a lot about his honesty and integrity.”