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“After going through 3 different banks and numerous different contacts, in the end we were very lucky to be referred to Michael Kinsch! Michael was extremely helpful and made the process as easy and seamless as possible. I would highly recommend working with Wallkill Valley Federal and Michael Kinsch.”
“Yamille and her staff at Wallkill Valley Federal in Walden have always been an integral part of our family, especially my father. For many years, even if he wasn’t coming into the building to conduct his transactions, he would bring the staff donuts. It was as if everyone working in the building was his niece or nephew – or his middle school students when he taught many years ago. It became his purpose to brighten their day with sugar-filled happiness. In the last year or so, when our Dad needed additional help, my brother and I worked seamlessly with Yamille and her colleagues -- and we kept the donut tradition going. We understand that we didn’t have to do this, but it was the nice (and hopefully, unexpected) thing to do. This type of community banking and relationship management is often lost with the larger brick-and-mortar and virtual banks. Dad might have been a little old-fashioned, but he taught us one more thing about serving others, and working with people, like Yamille and her staff, who embody that service. We will be forever grateful for your guidance, patience and, most of all, flexibility, when we needed it.”
“10 out 10 Tracy ,Jamal, Amanda,Pam Everyone the whole team was amazing very helpful very nice. I just purchased some land they made the process super easy very helpful closing went very smoothly, every question they always got back to me with an answer and a response. I even asked for some advice on certain things they pointed me to the right direction. Great Service, Great Bank!”
“The staff at this branch has a long history of welcoming personal interaction with customers. We do all of our business banking with this branch and Michael, Jon-Luc, George, and the rest of the team are all fantastic. They follow up and are so thorough. When we needed help financially to bridge a short term gap in our cash flow, George the branch manager was there and pulled off a line of credit in less than 48 hours. We will highly recommend this branch to anyone that asks!Our only concern is that we feel as though M&T corporate is not supporting this branch enough with hours or staff as the hours have been significantly reduced over the past year with no sign of return. This branch is walking distance from the County Government Center and could and should be a very key location for M&T.”
“Neha Khanna was extremely understanding and helpful. It is because of people like Neha that I do my banking with KeyBank. Neha is definitely an asset to your team and we are fortunate to have her at the Montgomery NY branch”
“Been awhile since last stopped in at this Walden’s Bank location. When I was working at Uncle’s Printing shop and come here to cash checks and attend to other business staffing was always friendly and helpful and very professional. Sorry it’s taken me so long to write a review here so many changes in last several years. Yeehaw! Yeehaw!?”
“I really enjoyed Tina Murphy’s kindness and eagerness to help me and how patient she was with every question I had. Everyone I’ve ever interacted with at this bank has always been kind but Tina truly goes above and beyond, so personable and caring.”
“I am so impressed with this Credit Union and especially with the Branch Manager, Karolina Szparaga! She is extremely knowledgeable and efficient. If you have questions, she addresses them immediately and even gives you advice on options that might be better. All the time, staying professional and never pushy. She is truly a breath of fresh air and is a total asset to this financial organization. I would highly recommend the Heritage Financial Credit Union in Goshen, NY.”
“i have been a customer at this bank for as long as I can remember and the Tellers are ALWAYS very friendly. I am in this branch at least 2 times a week. I have my own checking account as well as go in to make business deposits for my son. I just love this branch and especially the first teller on the left......She goes out of her way to help on many occasions.”
“Every employee in Walden that I have had contact with has been knowledgeable, very pleasant and very informative. I only go to Walden!!!!!I highly recommend everyone there.”
“After borrowing from OB&T for a commercial loan, I've now moved all my banking to them. The ladies at the Montgomery branch are awesome. After banking elsewhere for many years, I intend to stay with OB&T! Personal service, and care. Highly recommend!”
“The people who work for Heritage Financial are amazing! They always great me with a smile and a solution to any question I ask. It’s a good feeling to know my finances are in safe and competent hands.”
“Excellent for Personal and business, Checking and lines of credit very easy to open. Many loans completed with them and relationships easy to build. Recommend Middletown or Montgomery branches.”
“I work with Nicole, have for many years. Any concerns I have I go to her and she's amazing. Have had multiple car loans over the years. Always a good experience.”
“There is no drive-thru or drive-up ATM. There is an ATM located in the entryway for after hours bank needs - it can accept deposits, etc. There are usually two tellers to provide basic assistance, and several other account managers, loan specialists, etc to help with other needs. There are two more ATMs inside the branch, so if you don't want to wait online or don't really feel like talking to anyone those are an option too. General atmosphere is friendly, clean, and modern - much like any other chase (or national bank) you may go into.”
“I've been a chase customer for years, over that time I've had to ask some questions and ask for service on my account. What I have learned is that washingtonville branch is the hands down the most friendly bank I've been in past 10 years. Can't say the other chase banks have been the same and I travel 5 days a week so I've been to a few safe to say. Amazing how you get treated differently when walking in wearing work clothes and dirty and than try again in go to dinner clothes. Seems if you come In lunch time and you look like your working you should be treated the same. That's how that money gets to the bank for them to use.”
“The best service! Everyone is friendly and everyone helps me. Never any lines. Michelle and Patrick are great! Easy to do wire transfers. I recommend for those who own small businesses”
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“The Maybrook Bank Manager, Denise Mathelier, is to be praised. I think she’s great. She gives all of her attention to her customers. She explains the process and then satisfies their every need. I first met her through my elderly Uncle and his accounts. I found her relating to him in a friendly and patient way. We both thought she was the best at what she does - And always with a kind smile. All bank managers should follow her lead.”