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“October 1st, 2025
This afternoon I had the Awesome Privilege of meeting Mr. Erik Johansen. He was friendly, cordial, professional, very informative and helpful!
Solved my problem, with my being able to access my account balance, and giving me peace of mind.
MHV should clone this representative. His demeanor made me feel like he treated me as a Family member and Not a Number!
Mr. Erik Johansen...Thank You!
You made my day!!!
God Bless Him, His Family and His Kind, Helpful Spirit!!!”
9AM - 5PM
240 Dolson Ave, Middletown
Banks
“This bank is VERY welcoming. They assist you on arrival. However, this bank is small and the staff talk loudly so anyone can get info from your conversation. But the staff does write down pass codes and balances so nobody will know. The costumers also told me to tell you it would be nice to have candy ? on the counter. It wasn't me it was the customers. Yeah, and they said they said I 00ops I meant they like Hershey's Kisses. Yep! That's what they said...auh-huh. Not me...?”
“Excellent service, Gretchen Washalaki helped me secure a car loan and it was the easiest process I have ever done. I would recommend them to everyone….lets go Yankees!”
“I would like to express my sincere appreciation for the outstanding service I received from Deborah R, who assisted me with my car loan. From the beginning of the process, she was professional, knowledgeable, patient, and genuinely committed to helping me secure the best financing option available.
She took the time to explain every step of the loan process, answered all of my questions thoroughly, and ensured I felt comfortable and informed when making important decisions. Her communication was prompt, clear, and courteous, making what could have been a stressful experience smooth and straightforward.
I am grateful for her dedication, attention to detail, and exceptional customer service. Her support and guidance made obtaining my car loan a positive experience, and I highly recommend Heritage Federal Credit Union bank and its representatives to anyone seeking financial assistance. Thank you for going above and beyond to help me achieve my goal of purchasing a vehicle.”
“I had the pleasure of speaking with Jean Lynch over the phone today, and although Orange Bank & Trust Company was ultimately unable to offer the specific product I was seeking, Ms. Lynch went above and beyond in assisting me. She dedicated a generous amount of her time to thoroughly explain my options and provide thoughtful guidance with genuine professionalism, patience, and care.
It is rare to encounter someone so committed to helping others, even when there is no direct benefit to themselves or their institution. Orange Bank & Trust Company is truly fortunate to have Jean representing their team and serving the community.
Should my banking needs change in the future, I would gladly choose this bank simply because of the exceptional experience and service Jean provided. She made a lasting impression.”
9AM - 5PM
101 Dolson Ave, Middletown
Banks
“The best bank in the whole world! I love it so much the people, the environment, and such positive energy everywhere. They helped me opened a new bank account and got me to where I am now because of the team. The process was smooth and it was the best customer service ever. I appreciate everyone and their support and curiosity of their customers. Thank you.”
9AM - 5PM
440 NY-211, Middletown
Banks
“I had an amazing experience at this bank! The staff was incredibly friendly and went above and beyond to help me with my account issues. I really appreciate their excellent customer service!”
9AM - 5PM
253 NY-211, Middletown
Banks
“I have to let the people know here in Middletown, New York. I am not a patron of citizen Bank. I do not have an account at this bank, but I am strongly considering it after the consistent kind customer service I receive from this particular branch onto 211 namely, I would like to thank Kyle Bernstein, and the tellers at the bank they were very and always professional every time I come To try to get not a republic services for different documents that need to be notarized never once have they refused me never once have they asked me for money truly in this day and age this is truly something special. Thank you so much to everyone at citizens Bank.???????️?️?️”
9AM - 5PM
545 NY-211, Middletown
Banks
“Just had the pleasure of meeting Sergio today, and all I can say is wow. Probably the most welcoming and professional person I’ve ever met. Gold standard of customer service”
“Great local bank! Always friendly staff and on several occasions literally the only bank that has approved my loans, WITH reasonable rates!
I've never missed a single payment in any loans I've had with them going back about 10 years, so apparently they have better professional judgment (using all available data of course) than most large banks. So if you're looking for a loan, skip the large banks and just go straight to them first.”
9AM - 6PM
468 NY-211, Middletown
Banks
“Kudos to TD Bank for having in-house, certified notaries present. Before trying TD Bank, I visited two courier shops that advertised courier service (but the accredited notary would only come much later in the day), one credit union (the accredited notary could come in 45 minutes or so), another bank (no notary), and an “express” notary company (with no available appointments until in the evening. Well done TD Bank in Middletown.”
“I don't usually write reviews on anything but I felt the need to because this was the best banking experience I've ever had. We had some business to handle after the passing of my grandmother and Stephanie Cushing took great care of us. She helped my brother and I for over an hour even offering us snacks because we were there for a while. She was very polite and even though it was a difficult process, she never seemed irritated or frustrated. I highly recommend this branch.”
9AM - 5PM
12 Lloyds Ln, Middletown
Banks
“I am writing here to share the outstanding experience we had in this Middletown NY CHASE bank. The personnel, whose name is Shadie did all and beyond possible to accommodate our needs. Top level professionals and top level customer service. Thank you!”
9AM - 5PM
624 NY-211, Middletown
Banks
“In my 6 years of dealing with this branch I've been treated like family. In every business you will get a little back and forth, but never disrespectful in anyway. I've seen a few customers in my time come in there irate and I've attempted to help. But, manager ( Dominc) Had stepped in said thank you and she handled it professionally. So kutos to her and her team as they get abused under daily basis. God Bless The entire staff!!”
“Isaac was very polite. Helped us as walk Ins with a smile on his face. Last time I was at this place was I was very disappointed but this time I would highly recommend making appointments with Isaac, he's the best!”
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“I have used F&J Communications for every week for last 3 years to pay electric bill send money to loved ones. Never a problem and when there was a issue it was immediately handled with by the owners. Also friendly helpful local family and business in Middletown Orange county New York.”