“John has taken care of my boats for years. Winterize and shrink wrap in the fall and I can call on him anytime if I have an issue with my motor or any other issue. He is a pro.”
“This is by far the best storage facility around. Ellen and the owner Alan are extremely friendly. I've been doing business with them for 10 years and wouldn't go anywhere else. The prices are phenomenal and definitely the cheapest around. I love the 24 hour access. I highly recommend Halfmoon Self Storage. ?”
“I began my journey to establish my first rental unit at the Malta location through Prime Storage’s website. The site was extremely easy to use, and the pricing was very competitive. Between the cost and the convenient location, the Malta (Mechanicville) 12118 facility clearly stood out and motivated me to move forward.
My 5-star experience didn’t end there. While completing the online steps, I was asked if I needed locks. Not knowing how many lock hasps were on the storage bay—or how many locks to request—I hesitated. At that exact moment, I received a call from an incredibly helpful and knowledgeable staff member at that location. She quickly took my information, answered all of my questions, and finalized the transaction. I couldn’t have been happier.
Fast forward one month: realizing I needed additional space, I placed an online reservation for another unit. When I arrived today with a truckload of household items, I was pleasantly surprised. Unbeknownst to me, the same incredible individual had seen my reservation in the system. She noticed me unloading, stepped away from the office, and took the time to greet me with a warm smile and an invitation to review my request together.
During that conversation, she showed me how I could save money by renting two units. Of course, I accepted the offer and will always be grateful for the opportunity to work with her and Prime Storage.
This may be a long story, but it truly reflects exemplary customer service—and it’s the reason I wholeheartedly recommend Prime Storage.”