The Verizon store at 2815 Horseblock Rd in Medford offers a friendly and helpful in-person experience for customers. Wireless sales consultants assist with upgrading phones such as Apple iPhones, Samsung Galaxy, and Motorola edge+, as well as selecting the right Verizon plan. Customers can also shop for wireless accessories, exclusive Verizon services, and current promotions. Several reviews highlight staff members like Jeff, who is praised for being kind, knowledgeable, and going above and beyond to help customers, even working after hours to ensure satisfaction. Addie is appreciated for consistently resolving phone-related issues with patience and grace. Chris Clerger is noted for providing professional and courteous service that exceeds expectations. Overall, the store is recognized for its friendly staff, good service, and willingness to assist with various phone and plan needs, making it a reliable place for Verizon customers in the area.
Jeff was wonderful. He explained EVERYTHING to me and lowered my bill. I will be dealing with the Medford store from now on.
May 2025
Great service from this Verizon location - appreciate the effort getting my phone fixed quickly
April 2025
On several occasions, Addie has graciously assisted me with phone-related issues that I have inadvertently caused. My device has evolved into a repository of critical information, and I am immensely grateful for Addie's consistent ability to resolve these challenges. I highly recommend Addie's services.
