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“Fantastic Service! I needed to send a large, expensive, delicate and weirdly shaped fan (dyson) as a gift to a friend in Indiana. I shared with staff - including the manager - about the fan being damaged in transit. The manager assured me the fan would be packed so securely that it would not budge in transit and would arrive in perfect condition. And the manager was true to his word!!! In fact, my friend could not believe how securely the fan had been packed and made a Fort Knox reference in describing how well the fan had been protected. So now this is my go-to UPS store even though it is not rhe closest to me. It is, however, the BEST!”
“I had to go into Silver Griffin and I was greeted by a man with the name of Gregg. GREAT GUY!!! Very down to earth and assisted me with my mailing with ease. Had great conversation; and I would recommend this spot for everyone in the 518 to do business here! If Paul isn’t there; Gregg will be! Super nice guy. 10/10 would recommend this spot for anything shipping/mail! THANK YOU GREGG!”
“The help I received from Niajah & Tristin in the copy center was outstanding. They were friendly, professional and took care of my needs quickly and efficiently.”
“Had a wonderful experience with Mary from the front desk. Seldom do I send an email that's not electronic. So I always sincerely appreciate someone helping me remember where I write what on the envelope.
Thanks again”
8:30AM - 12:30PM 1:30 - 3PM
137 George St, Troy
Shipping Centers
“I have to tell you it's such a pleasure coming into this post office. Beatrice is always so helpful and kind!! I am so thankful for the time she gives and is a true credit to her profession!! It's such a refreshing change from where I moved from. It's nice to go to a post office where they take time to treat you with respect!!”
“Great delivery! Had a big pallet delivered, and Kim was always most helpful over the phone. The delivery man went the "extra mile" to help me out, the road was not that easily navigated but he was clearly an experienced driver and a really kind gent! The 4-hour delivery window was reliable.”
8:30AM - 12PM 1 - 5PM
2 116th St, Troy
Shipping Centers
“My favorite local post office. Usually not too busy, I go here a lot. I like it better than downtown because there is a parking lot and (usually) shorter lines. The staff is friendly and helpful. The location is small but it's very convenient for anyone in the Lansingburgh area.”
“This post office is wonderful. Everyone is terrific from start to finish. I drive down from Exit 10/11 just to use the Exit 8 post office. Thank you for taking special care of our mail!”
“I needed help taping up a box and printing a shipping label. Joel was very friendly and helpful. I highly recommend coming to this location for your shipping needs.”
12 - 4:30PM 9 - 11AM
18 S Main St, Mechanicville
Shipping Centers
“Darryl ? I think that was his name in the voicemail he left me. The Postmaster. I had a lost package in the mail that contained a very expensive item. It got “lost” at the Brooklyn post office. Although I missed his call, Darryl made contact with the Brooklyn office to locate my package. I eventually received the package after a week or so after he contacted me. Also, I never contacted this post office directly. I made an online inquiry and they must have forwarded it to the appropriate office. Thanks so much Darryl !”
9AM - 2PM 3 - 5PM
57 4th St, Waterford
Shipping Centers
“Our mail man Al known him 20 yrs . He is kind generous and it pleasure see him we get a chance, i enjoy seeing him cause it reminds me of home ,when with my grandma in culloden w.va.we liveIn a little town Waterford, N.Y.12188. So a smile goes along ways. Thank. You post man Al im on your complex strawberberry ridge. God you one and all.”
“I would like to thank Desire for her help with me and my son getting our passport and passport photos today. She was very patient and kind and even was able to accommodate my religious request. She went above and beyond and our family really appreciated her. Thank you Desire to be kind !!!”
“Zeus at this facility was so helpful and went out of his way to ensure I was able to receive my package at the facility after it was unable to be delivered. Thank you so much Zeus!”
9:30AM - 12:30PM 1:30 - 4:45PM
101 Mohawk St, Cohoes
Shipping Centers
“I had a package that was put in the wrong parcel locker and after I contacted them in the morning, someone came and put it in the right place for me to pick up that same day! Very helpful and kind”
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“Currently completing an expansion of my daughter’s business, Shipology to the Stone Management facility in Watervliet,NY. They have treated her like family. That makes Dad feel really good.”