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“WHAT A GREAT JOB DONE WOULD HAVE NEVER BELIEVE THIS IF I DIDN'T SEE IT FOR MYSELF THE DING IS TOTALLY GONE IF I HAD A HUBBLE TELESCOPE I STILL COULDN'T SEE WHERE IT USED TO BE WOW. GREAT JOB CONNOR. THIS TECHNICIAN HAS A GREAT PERSONALITY AND IS VERY HOSPITABLE.”
“Just picked up vehicle after massive deer collision. Car was clean and looked like new. Couldn't be happier. Staff was friendly, informative and helped me through the whole process. Referred by a family member and would highly recommend this family owned business!”
“My car is Nissan Altima 2015. It had problems with ABS breaking system, Engine light on due to small Evaporate leak, cracking windshield glass, and broken fender patchs. They fixed the ABS problem replacing one of the ABS sensor that was already bad, now I feel safe when driving. They replaced and fixed the left rear wheel bearing and the hub. The used to be noise that I always heard and unstable steering wheel when driving now is gone. They changed the vent valve making the light engine off, now I fewl like the fuel efficiency increases.
I intentionally wait for a couple of days to write this feedback as I want to wait if the engine light will be back but I cannot deny the fact that I really enjoy driving my car now, they did fix it and they deserve this good feed back!!!!. For the Windshield glass and Fenders, I did not get it fixed yet because, the costs are still beyond my pocket as a student. Still, I love this as they gave me the price prediction before doing the work so I could make my decision as a customer.
Lastly, for a Student who does not have a steady job, I would not say the price is cheap but nor is it expensive though, it is fair and worth it. It is worthed rather than going to some other repairshops that scam you with cheap labour price but bad parts and you have to come back multiple times.
Morris Auto Repair anr Collision Teams are transparent and they know what they are doing.”
“Rochester Collision battled the insurance company for us to get genuine parts. They provided fast and great customer service. Finally, we've found a local company we can trust!”
“They were so helpful and accommodating. I needed new all year round tires in a hurry and they were able to help me decide which tires would fit my needs best, at reasonable price. They ordered the tires and they had the tires on my car within two days. So far they have worked great on snow covered roads.”
“Harry Smith was a very trustworthy and knowledgeable salesman. He answered any and all questions I had about the vehicle, current deals, financing options and any concerns. I was able to test drive the car and had a friendly introduction to staff in various departments. I never felt pressured at any point to make a decision but was well informed by the time I was ready to close the deal. I was able to negotiate an amazing offer and I'm more than happy with my purchase! I would highly recommend Hoselton Nissan to anyone in the market for a car and to work with Harry Smith specifically!”
“I used Hawk Frame and Collision for recent repairs. Matt kept me informed every step of the process and was very professional. I give them five stars and would use them again for any of my collision needs.”
“Brought my vehicle to CARSTAR after a deer hit. Mike and John were extremely professional and responsive! I felt very confident about the work that was being done, and my vehicle looks perfect.”
“Michael McLean is an awesome guy and made the out of state purchase of my 911 4S a great experience. He kept me in the know every step of the way, sent very cool videos and photos and was just a breadth of fresh air to work with. Michael, is a no BS, hard working man who does what he says he will do. Added bonus, he is funny as hell too.”
“Scott and his team did an amazing job with our repair job at Panorama Collision in East Rochester. They were friendly, knowledgeable, honest, and fast! They answered all of our questions and handled the insurance process seamlessly, making it worry-free for us. After picking our car up, it looks and drives like brand new, and the super detailing of the whole car was a bonus we didn't expect. We highly recommend Panorama Collision!”
“Good mechanics are busy so don’t think you can just stop by with a bad tire , I can truly say i have been going to Whitney Imports for over 20 years with multiple types of cars and yes it’s might take a week or so to get you in for repair job but if it’s an emergency Tony will take care of you . I will say they do a great job at a fair price far below dealer prices but don’t expect a coffee bar or snacks just a nice chair and an honest experience . Ps I’m not family or related just a 20 year satisfied customer .”
“Had 2 instances with part and body repair 2 different makes of vehicles. Now I am taking a 3rd makes of vehicle which means I have great trust for them and their quality of work. ?”
“Recently had my car repaired here and the whole experience was great. Amanda M, Matt and Michele made it a smooth and stress free process. I would recommend this repair shop to anyone! My car looks new again!”
“After working with them personally and having to have them check out a problem that developed from one of thier national partners I still love this location and would recommend this shop and its staff to anyone in need of winter or general repair needs for a vehical.”
“Quick turn around onba new radiator for my truck. Was super happy with the service and friendly staff. Very personal and professional. Absolutely will be bringing all my issues her in the future!”
“Sang was very kind and did an excellent job repairing my car's collision damage. The price was far more affordable than other nearby car collision repair centers and the car was fixed in a timely manner (a week and a half)”
“Absolutely amazing service. The staff working there is absolutely -phenomenal in each one of their own trades. The amount of knowledge and experience is priceless. Having one of my cars worked on here, and actually in the process of building a second car with them nowhere else I would rather take my cars. If you want it done right you take your car here that’s all there is to it.”
“Wow! I had never used Scott’s Collision previously, but this shop came highly recommended by an insurance adjuster that knew I was obsessive with my vehicles. I brought my car to Scott’s and was beyond pleased with the results. If you want your vehicle repaired better than new, bring it to Scott’s. It’s not the biggest, fanciest shop, but Scott’s work is the best, without a doubt.”
“Fred is in this business many decades and is the BEST . Careful, details completed. Prices are very good esp compared to dealers ( no offense intended ) Quick turn around . Just a great place to bring your car for repair & detailed ??”
“I think I just accidentally gave this place at three star review. As a frequent customer, I can say they absolutely rate 5 stars. Brenda and Ed are wonderful to work with, so honest and detail oriented. They got a collision job done for half of what another collision shop quoted us and the car looks fantastic. Can’t say enough good things about this team”
“JJS Auto does superb collision work.
I have taken my cars to the shop for probably over 20 years.
they are honest and direct with any information they need to provide to you whether it's positive or negative they deliver the message. they also provide alternative information or options as needed.”
“I recently
had my card towed to the Mazda dealership on west Henrietta rd. I had an excellent experience with the service associates at this dealership. I need to mention that Dave S went above and beyond, helping get a claim documented thru my extended warranty, which basically the dealership didn’t work with anymore because of the incredibly long response time making it not feasible for the service personnel to work with on a daily basis. Because of his kind and professional patience I will be able to
get a partial reimbursement for this expensive repair for items covered under the warranty.
I just wanted to pass this information on noting that this type
of customer care is unfortunately rare. Kudos to this dealership for hiring knowledgeable and conscientious associates like Dave! I have spent a good part of my career working in customer services and can say that my experience with Dave at the Henrietta Mazda location was exceptional.
Thank you!”
“Fast, efficient, best price in NYS and able to complete my auto purchase within 3 hours and 39 minutes. I drove a total about 3 hours and saved 6000 dollars on 2024 Dodge Durango. Thats what I call good customer service. I worked Anna Moretti and her team. Highly recommend and worth the drive.”
“I was having a problem getting repairs under an aftermarket warranty on our Beetle convertible I bought while living outside the area. I was getting the runaround from the warranty company and a few repair places, but when I got to Ide Collision, I was kindly greeted and after some explanation, Steve Stockton got involved and with a GREAT attitude figured out the issue, and with the help of Nick and Alicia got my claim going and really saved my situation!! Thank you to all!!”
“I had both my vehicle taken to Gerber Collision for hailstorm damage. The whole process was great and we are happy. They handle the situation when it was total chaos because of hundreds of customers wanting there vehicle right away to a perfection. Thank you, Ray Ortiz”
“Paige ,my service advisor at Valley was very understanding and helpful. She kept me informed throughout the process of having my vehicle serviced and made the experience as stress free as possible.The whole service team was great from getting the car in and written up to getting me a loaner to drive”
“Extremely professional service. Lorri was great and went above and beyond to ensure my BMW 740il windshield was installed with the proper parts. Extremely professional job couldn’t be happier.”
“Had an absolutely wonderful experience getting my vehicle fixed at Gerber. The body work itself was done with perfection and the communication from the front of the house was thorough and friendly. Thank you to all!”
“Recently had my vehicle destroyed by hail to the tune of over 15k in damages. Just got the vehicle back yesterday and it looks fantastic!! This place did a great job all the way around. Kyle was very responsive to my questions throughout and Ashley was as well. Thanks Garber for getting this done quickly!!!”
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“Wow, they did a great job, and they're great people! Knowledgeable, competent, kind, thoughtful, informative, honest and reliable. I'd use them again in a heartbeat, and I'd send my friends and family there for top-notch collision repair. They were recommended by Autoworks of Mendon -- my favorite car repair shop -- and it was a great referral.”