Verizon's Merrick store offers a convenient one-stop-shop for all your mobile, 5G home internet, and business needs. With knowledgeable staff and great customer service, this corporate store is a go-to destination for the local community. The management team, including Jay and Kim, are praised for their amazing service, while employees like Brian are recognized for their patience, efficiency, and willingness to go the extra mile. Customers highlight the straightforward and helpful experience, with no issues related to upselling. Whether visiting in-store or placing an online order for pickup or delivery, Verizon's Merrick location provides a seamless and satisfactory experience. The store's friendly and competent team ensures customers leave feeling well-informed and taken care of.
Had the Best Experience in this store. Extremely knowledgeable , friendly and super helpful staff! I actually dreaded going there, based on past experiences at AT&T and Optimum stores, but I was pleasantly surprised. Very professional and superb customer service!
May 2025
I LOVE KIM. SHE IS AMAZING! I AM SO HAPPY SHE WAS ABLE TO HELP ME!!! BRIAN WENT OUT OF HIS WAY TO HELP ME TOO!!! I AM GOING TO BE A VERIZON CUSTOMER FOR AS LONG AS KIM AND BRIAN WORK FOR VERIZON!!!
May 2025
Kim and Brian are the absolute BEST! They were so helpful and patient with us. They went above and beyond. I can feel overwhelmed in cell phone stores but they assured me I’d be well taken care of and they were right! Thank you Kim and Brian!
