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“This store is fantastic, Sunny and Jay were so helpful, knowledgeable and friendly. We got great deals and this will be our go to Verizon dealer. They set up all our devices.”
“Leon, Verizon’s sales , was extremely pleasant, patient and kind when assisting me with the purchase of a new iPhone. He’s also very knowledgeable and explained everything clearly. I’d definitely shop there again!”
“The manager has been more than amazing. He patiently took us through the stressful process of giving up our home button for the new iPhone 14. It was great working with him.”
“Amrit was great. Very informative and knowledgeable. Perhaps my best visit to a Verizon store yet. I appreciated the time and thorough explanation of more than just a phone. Thank you!”
“Let me just say the new phone system we purchased for our restaurant has been nothing short of a life saver. Specifically Metrotels technicians were very helpful with the setup of our equipment and even stayed extended hours to train our staff.I very highly recommend this company to all business owners.”
“Issac is the Best! Been using him for our last 2 phones, and won't go to anyone else! He knows the business & is kind & courteous! 5 stars from me!”
“Mayra is the Best! She is so patient and kind! Best customer service I’ve had at this location! She was fast and very helpful! Will be coming back and recommending this location thanks to her!”
“I had the best experience at this store. After an upgrade done over the phone had the promotional deal messed up on the back end, I went in the store and Lauren sat on the phone with me for an hour pushing for a resolution and advocating for me fiercely. I am so grateful for her patience and understanding. The entire team at the Rockville Centre location is phenomenal!”
“I recently visited the Verizon store and had the pleasure of being assisted by Javaney. I want to express my sincere appreciation for the outstanding customer service he provided. From the moment I walked in, Javaney greeted me with a warm andfriendly demeanor, immediately making me feel welcomed.What impressed me most was Javaney's extensive knowledge about the products and services. He listened attentively to my needs and offered tailored advice that helped me make informed decisions. His ability to explain complex technical details in simple terms was particularly helpful.Moreover, Javaney's patience and willingness to answer all my questions, no matter how trivial, stood out. He went above and beyond to ensure that all my concerns were addressed, showcasing his commitment to customer satisfaction.I also appreciated his efficiency and professionalism throughout my visit. Javaney made sure that every aspect of my service was handled promptly and smoothly, which made my experience at Verizon both enjoyable and stress-free.In conclusion, Javaney is a remarkable asset to the Verizon team. His exceptional service has not only earned my trust and loyalty as a customer but also compels me to recommend Verizon to others. Great job, Javaney, and thank you for making my experience so positive!Jordan”
“Jason and Tash are fantastic. They triple checked if one of the phones i was requesting was available and found it. Made everything super easy and a very good experience overall. Perfect customer service!”
“I was in the store today and received exceptional customer service from Yoly (Store Manager) along with Ace (A Mobile Expert). They assisted me with replacing my daughters phone and with the transfer of data.I highly recommend them for their exceptional customer service.”
“Great experience. Earlier that day, we walked out of the bay terrace location after horrible service . Our experience at this location was much better . We opted to order online and pick it up via kiosk. It was simple and efficient. I'll still utilize sales people in the future, and I'd definitely do so at this location, but after our terrible customer service experience at the Bay Terrace store, this was just what we needed .”
“I came into this tmobile to do an upgrade for my son, one thing bad thing is sometimes there is extremely long wait times, But once you are attended they are very knowledgeable. The person who attended me that day Emanuel was very friendly and told me about a deal for buying 2 iPhones. I ended up buying one for myself too. He also told me about an apple watch but i didnt want to spend too much that day.”
“went there with a few questions. all the reps there were very helpful. my issue was a little more intricate so manager, Jean, came out and helped me for as long as it took to answer all of my questions. he was very knowledgeable. highly recommended.”
“Bethpage Optimum store and their employees are amazing. Michele and John assisted with the purchase and set up of a new phone. Michele was very patient with me as I had many questions and mad everything look very easy. Forever a customer!!!”
“Verizon is an excellent establishment for obtaining new cell phones at reasonable prices. They have the newest and best iPhones here. Verizon is much better, closer, and emptier than the Apple Store.”
“I went in last week because my cat ate a crucial wire used for fiber optic.. A very nice gentleman named David took care of my problem..Went in the back and looked for this specific wire..He could have told me to call optimum and make an appt or simply , they did not have it..But he did not..He took his time and looked for it..and by the Grace of God...He found one..Thank you David..I went in this morning with some french pastries for David and all the wonderdul people working there to give my thanks..Thank you all for always being so polite..I would like the supervisors or managers Juan Rivas and Marcus Mullings to acknowledge these great workers..They are a true asset to optimum”
“"I recently had the pleasure of receiving excellent service from Eduardo at the Verizon Wireless store. From the moment I walked in, Eduardo greeted me warmly and listened attentively to my needs. He went above and beyond to ensure that I was not only provided with the right product but also fully understood how to use it effectively. His knowledge, professionalism, and friendly demeanor made my experience truly exceptional. I highly recommend Eduardo and this Verizon Wireless store for anyone seeking top-notch customer service. Thank you, Eduardo, for your outstanding assistance!"”
“I have been billed for HBO max since April, although I dont have TV Service from Optimum. I have been unable to remove the charge from my bill, even though I have spoken with reprsentatives from Optimum. I keep deducting the $13.78 from my bill each month. If this is not cleared up soon, I guess i'll have to cancel my Optimum service altogether.Jack Horowitz”
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“Big thank you to Marc for navigating me through an upgrade and trade in that another Verizon authorized retailer completely messed up. Will only use this location gong forward. Marc is the best!!!”