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“Dia was amazing !! Needed a store close to my location and this one had great reviews.
I'm very jaded when it comes to Verizon and its customer support but Dia changed all that.
She was kind, courteous and excellent at her job and I walked out with two brand new phones and saved about $10 a month.
Even though this is not close to my house, this will be my go to place for any Verizon wireless issues
Thanks Dia!”
“So much better than past experiences. It was refreshing having a relaxed and friendly woman helping us than the pushy and overbearing men we have experienced at multiple Verizon stores in the past.”
“Seth is the best Verizon rep I have dealt with in my 30 plus years with your fine company. My wife’s new phone soon will be purchased thru Seth. What an excellent experience I had!”
“Wow…. Just wow. I couldn’t be more satisfied with my visit. Thank you Jessica!!! If you have any questions, comments, or concerns, she’s your girl. Reading these reviews I see why the people love her!”
“Excellent service from start to finish. The team was friendly, professional, thanks to Ludzi she is the best. I left with a great deal and total confidence in my purchase. Definitely my go-to spot from now on!”
“I’m one of those people who believe all the difference can be in the help people provide. At this T-Mobile store, everyone in the building was incredible. I was directly interacting with Victor R and I could not be more satisfied with his attention. His ability to explain what was going on and his desire to get my problem resolved were impressive. I can’t express how valuable this gentleman was and how incredible everyone in the store made all of the customers feel.”
“Amazing team here that put our new internet service and office phone system in at our corporate office. They made the port and installation very easy, and coordinated the entire project for us from start to finish. We would like to take this time to compliment their training staff as well on showing us how to setup our voicemails and auto answering system. Thank you guys. I recommend your team to anyone shopping for your services. -Mark”
“The manager has been more than amazing. He patiently took us through the stressful process of giving up our home button for the new iPhone 14. It was great working with him.”
“The service I received at this Verizon location was exceptional. I visited this Verizon store on Sunday August 30, 2026. The service representative, D'Andre and the Senior Manager, Chiliyah Leak, had an incredible amount of experience, knowledge and patience. I was greeted with a smile throughout the time I was there. I was there for about 2 hours, however, I was upgrading to a new iphone and adding three new phones lines on three old iphones to my family plan which can be a time consuming process. They worked diligently and methodically to make sure everything was set up correctly. They also made sure I was getting the best possible package financially. It can be hard working in customer service, but it comes naturally for D'Andre and Chiliyah. I cannot thank them enough for the time and effort they took out of their day to make sure my family plan was set up and running without a hitch. Much appreciated to them and would highly recommend this Verizon location for any of your phone needs!”
“Mikhail made my trip to get a new phone (which I normally dread) fun and pleasant! Listened to what I wanted and looked out for me. Always will return to this store.”
“The representative Lianelys was able to solve my issue and treated me extremely very. I was a little aggravated but she was able to take care of me. Best experience at this store. Definitely recommend”
“Xavier and Mathias were veey helpful after spending countless hours on the phone they were able to resolve my issue quick and efficient I highly recommend anyone looking for help or in the market for a new device to stop by!”
“I recently visited the Verizon store with my mom, and we had the pleasure of working with Mohammed. From the moment we walked in, he was incredibly welcoming, patient, and knowledgeable. He took the time to explain all of our options clearly and made sure we understood every step of the process.
Thanks to his expertise and dedication, we were able to get two phones and two watches at an amazing deal that truly met our needs. He never made us feel rushed and went above and beyond to make sure we were comfortable with our decisions.
Customer service like Mohammed’s is rare to find these days. He was professional, kind, and genuinely cared about helping us get the best value. We left the store feeling confident, happy, and very appreciative of his support.
If you visit this location, I highly recommend asking for Mohammed — you’ll be in great hands!”
“I recently purchased an iPhone 17 from Optimum, and I had a great experience working with Mohammed. He was professional, knowledgeable, patient, and made the entire process easy and stress-free. He took the time to answer all of my questions and made sure I was comfortable with my purchase. I really appreciate his excellent customer service and would definitely recommend Mohammed to anyone looking to purchase a phone from Optimum!
~Kathleen”
“I had been dealing with an issue with Verizon for the last 3 days, and every time I called customer service, I spent almost 2 hours a day trying to get it resolved with no real solution.
Then I came here and met Ms. Taylor. Honestly, she was amazing. She listened to the problem, understood exactly what needed to be done, and fixed it in literally a minute.
After wasting so much time on the phone for 3 days, I couldn’t believe how quickly she solved it. She was professional, patient, knowledgeable, and actually cared about helping me.
Verizon needs more people like Ms. Taylor. She turned a very frustrating experience into a great one. Thank you, Ms. Taylor, for making my problem go away so quickly. You are truly an excellent customer service representative!”
“I came in to speak with Eddie 2.0 and Fernando on Memorial Day. I was happy to see they were open, and had an excellent experience . They were friendly, kind, and met all of my needs in a speedy fashion . This location has excellent customer service”
“Great experience. I had the pleasure of being helped by Taletha. She was professional, extremely knowledgeable, and truthful throughout the visit. I will continue to give optimum my business, as well as recommend to family and friends.”
“I have been billed for HBO max since April, although I dont have TV Service from Optimum. I have been unable to remove the charge from my bill, even though I have spoken with reprsentatives from Optimum. I keep deducting the $13.78 from my bill each month. If this is not cleared up soon, I guess i'll have to cancel my Optimum service altogether.Jack Horowitz”
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“Jaren helped me today and it was the best experience ever. He knew exactly what he was talking about and it was nice working with him! Thanks, Verizon, for hiring great team members!”