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“I can’t say enough good things about Extra Space Storage— patchogue location, but especially about Mike and Frank.
I was completely panicked and needed help, and they didn’t just do their jobs—they went above and beyond. They took extra steps to make sure I was okay and truly taken care of, and that level of dedication is rare these days.
Extra Space Storage has always been clean, convenient, and safe, but what really sets this location apart is the people. Mike and Frank exemplify professionalism, compassion, and a genuine commitment to excellence.
When you’re stressed and overwhelmed, having staff like this makes all the difference. They turned a really difficult moment into one where I felt supported and respected. Thank you both—you made a lasting impression.”
6:30AM - 8PM
532 Middle Country Rd, Coram
Truck Rentals
“The gentlemen (Eric) who helped me was great both picking up and dropping off. Always had a smile on his face. He even offered an arm to help me out of the truck. I'm a 64 yr old disabled woman and the truck is very high up.”
“Gabrielli as a whole has been amazing but this one specifically goes out to Geno. I mean every single time I have needed assistance or had questions, Geno has been more than happy to help me and take the time to explain things to me. Being that I am newer to the field of working in a shop, dealing with parts and mechanics, having someone who is patient enough to work with me and take the time to explain how things work really means a lot. I can not only say I have learned new things from Geno, but his customer service skills are out of this world. I am grateful to have someone to advocate for me when it comes to things like this and guide me in the right direction. If you're looking for someone with knowledge, patience and understanding, ask for Geno. Forever grateful to have him apart of my team!!”
6:30AM - 8PM
3118 Horseblock Road, Medford
Truck Rentals
“Quick and efficient service for a new hitch. Danny, who installed the hitch, went above and beyond. There was an issue with a part being sent (which had nothing to do with this location) and he made sure it got figured out. Then he took the time to explain the hitch, the cover and accessories I might want later. Very glad I chose to get this done here.”
6:30AM - 8PM
87-89 Sills Rd, East Patchogue
Truck Rentals
“Decent place, temperature of storage area is a little warm for my liking. Returned a truck here as well was fairly painless. Good location easy to access.
Scanning your storage facility card out is weird. Scans in no problem but then when you scan out it welcomes you again. Idk we just left.”
“I rented a truck to move locally. Picking up and dropping off the rental was a quick and efficient. The truck was clean and I had no issues with it. Later that evening I reviewed my emailed receipt and noticed a discrepancy with the bill. I emailed U-Haul a question and figured I’d hear back in a few days. Literally 22 minutes later I received a reply from Chris Knepp, the General Manager of this location. He took care of the issue immediately and made sure I was satisfied. Mind you this was at almost 10pm on a Saturday night. I can’t overstate how pleased I was with this level of customer service. I wouldn’t expect a reply that quickly during business hours so to have a resolution within 22 minutes on a Saturday evening is exceptional. They’ve earned my loyalty as a customer.”
“I rented a Penske truck at the last minute for a local move and was very pleased. Right off the bat they offered me a discount on the mileage rate without even asking and offered a truck with a lift gate, which was beyond helpful. I intially rented the truck for one day but couldn't return it in time and having the truck from Thursday to Saturday only cost $108. I highly recommend using them”
“Owner worked with me on pick up time for Truck, since they opened a bit later on the weekend. Got hit with a extra 10 dollar fee, but he tried to get it waved for me.”
8:30AM - 4:30PM
1175 Montauk Hwy, Mastic
Truck Rentals
“The gentleman who helped me was very courteous, friendly and knowledgeable. He made renting this vehicle very easy for me which was very appreciated. I would highly recommend this location for all your UHaul AND tool rentals.
George H.”
“My experience with U-Haul has been a positive 1. I would definitely recommend using U-Haul. The staff was professional and courteous, Each and every time I have rented one of their pieces of equipment, which has been in the many thus far.
Every location I have dealt with U-Haul has been five star. Thank you for your help, John G.”
“Outstanding job staff is fantastic at the Medford location very polite never had any problems I give them all 5 stars very helpful on everything Tricia the Manager & Naim & dawn the rental agents all hard workers thank again for your services ❤️❤️?”
“Amazing place to rent a UHaul from. Very nice and personable which is hard to find these days. I highly recommend you call them! The dealer has an amazing store that has so many different amazing things.”
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“This place must be the Best Repair, Rental and Equipment Store on LongIsland . Their customer service, attentive and caring attitude speed and reliability is unmatched. This is a Landscapers favorite Dream Team. Keep up the Good work guys thanks for everything !”