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May 2023 by Silvestro Alagna
I'm happy with Webster Bank
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January 2023 by Irina Beniaminov
Since I opened up an account with them I never had any problems with them they always helped me with any situations I needed. the middle village and forest hills branch on 108st everyone is polite and friendly I give them 5 stars they're very helpful.
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November 2022 by Liana Velazquez
Cannot get a hold of anyone on the phone. I waited an hour on hold just for the line to disconnect. Received a check from this bank and it still hasn't cleared 5 days later. Check from this bank flag as scams for other banks
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May 2022 by Steve Welter
Since becoming Webster bank, their customer svcs is terrible, the tellers are ridiculously slow at their jobs. Best thing is to stay away..
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September 2021 by D Y
Glad to leave this bank. I was with them when they were Astoria for over 20 years. Horrendous hours should advertise as the most Inconvenient bank. Linda Velez has no etiquette with customers and was the tipping point for me leaving. So long Sterling
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September 2021 by B Marie
Extremely amateurish staff. It was downright astounding how futile my attempts to rectify my situation were. I was very polite. I had a simple problem. The assistant manager was too inept to rectify or even give insight as to how to solve my issue. And she was RUDE RUDE RUDE. I strongly recommend taking your business somewhere else!!!
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June 2021 by Steve Alagna
Always friendly and helpful
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June 2021 by Jimmy Jones
Horrible bank with even worse customer service. Heidy the branch “manager” is not only condescending and rude but she is also bad at her job. Sterling bank is useless from top to bottom, outdated app and employees that just dont care. Theyll be closed soon because of incompetence, especially from people that don’t deserve to be in a supervisory position.
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February 2021 by Matt L
I do not know of any company, banking included, that is NOT concerned with customer service. Sterling bank in the Middle Village office is NOT concerned with customer service. A recent phone call to this branch was a shinning example of this. I actually had to say to the banking representative of the Middle Village branch to check her attitude which started immediately upon her answering the call. I am going to close all my accounts at Sterling
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February 2021 by Daniel Young
Glad to leave this bank. I was with them when they were Astoria for over 20 years. Horrendous hours should advertise as the most Inconvenient bank. Linda Velez has no etiquette with customers and was the tipping point for me leaving. So long Sterling
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November 2020 by B M W
Extremely amateurish staff. It was downright astounding how futile my attempts to rectify my situation were. I was very polite. I had a simple problem. The assistant manager was too inept to rectify or even give insight as to how to solve my issue. And she was RUDE RUDE RUDE. I strongly recommend taking your business somewhere else!!!
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June 2020 by James Dyson
Bank is closed.
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June 2020 by Gary Seiter
Great bank good tellers been with Astoria bank the last 30 years to
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March 2020 by Tim Schatz
Zero stars. Terrible bank. They shut my card down. When I went to the bank their assistant manager lied to my face. Unreal
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March 2020 by J R
Is negative stars possible? They don’t speak Spanish either
