“Had a check engine light come on, called them up to make an appointment and they said I can bring my truck in right away. They scanned it and had the parts available. Also did a checkup and found worn wheel bearings. And fixed that too. All this was done and I picked it up the next day. Fast and speedy service. Now I'm on the road again.”
“Have been here twice, they are much better than Advanced Auto- both in attitude as well as knowledge! Today we went in and Damon went above and beyond what we asked for- so helpful- what a great employee, a success story in the making!”
“Peggy is the greatest store manager of all time. Her dedication to customer service extends well beyond the average shopping experience. It's a genuine pleasure to shop in her store. No exaggeration, on Main St. I pass an o'rileys, autozone and napa to go-to her store.”
“We had one of our trucks break down on the side of RT88 near Cobleskill NY. I called the local Napa and spoke to Dustin, he had the air line compression fitting in stock that we needed, I paid him over the phone with my credit card and he delivered the part to my driver so he could make the necessary repair to get back on the road. Dustin saved the day, excellent product knowledge and customer service!!!!!!!!!!”
“Ron Mattice and is a very nice man and works very hard to make his customers happy. Will never go back to the big dealerships. It is nice to have a great dealership in the area!”
“I got an oil change done and was updated throughout the process by staff members. A staff member named Chris very kind annd polite, he Offered to put my groceries in the backseat so I didn’t have to go out in the rain.”
“Very nice and accommodating NAPA. Quick & efficient service. We were in a bit of a pickle with a storm rolling in. They even offered to let us pull under their overhang to shelter us from the rain while working on the camper wires, but thankfully we did not need to. Just a pleasure. So glad we made it there.”