Burlington is a major discount retailer offering WOW deals on customers' favorite brands for the entire family and home at up to 60% off other retailers' prices every day. The store includes clothing for ladies, men, kids, and baby along with beauty, shoes, accessories, and home décor. Shoppers note it is a big store where they sometimes find great deals on clothing, coats, and running shoes at a fraction of the prices of other retail stores, with wonderful prices and great quality on so many items. Many describe a stress-free shopping and return experience with nice and helpful staff. However, experiences can vary. Some customers report a shopping experience that was fine, but others express frustration, such as with malfunctioning shopping carts. Recently, some shoppers were shocked to find the store half empty, with very little to look at, making it appear like a going-out-of-business sale rather than the plentiful, fully-stocked store they remembered. The store promotes events like the month-long Red Hot Clearance Event with weekly markdowns and back-to-school deals on everything from dorm décor to apparel.
