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February 2024 by john estrada
Needed a small pulley unfortunately they didn't have any. If they did the 2 employees that i asked said no sorry. The girl at the return counter was very friendly and helpful
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February 2024 by Sho Moto
Delivered items received damaged. I am still waiting for a pickup, for over a month.I am still waiting for a credit for the damaged items.
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February 2024 by m u
Great store
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February 2024 by Lorraine Pagan
Love shopping at home depot for anything I need for my home
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February 2024 by ronald owens
Purchased a product for a gift when I returned home found out they gave me the wrong product this is an Ignorance that happens a lot in America today employees are not taking the time to do their jobs correctly
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January 2024 by Abraham Weiss
Can't get someone to unlock the power toolsAlways have to wait 15-20 minutes till someone comes to your help
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January 2024 by Alico Ix
An ideal place to buy all types of general construction materials, paints, household items, etc.
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January 2024 by D O
I always find everything I need there.. the inventory is well organized and shelves are fully stocked . Their bathrooms are neatly cleaned . I appreciate the cleanness of the store as a whole.
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January 2024 by Vilmenay Joel
Great ?
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December 2023 by Hector Caraballo
Customer service is terrible
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December 2023 by Elya Tyrnauer
Whatever you looking for
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December 2023 by Robin Nattrass
Since I missed the timeframe to do the online survey, I just wanted to make sure that Special Services Supervisor, Tanya Montalvo, gets the recognition and credit that she deserves. I was having an ongoing problem for over a month, trying to resolve an issue with my Pro Xtra Perks. Others had tried to help, but we’re not able to. On November 9, 2023, I visited the Home Depot location in Middletown, New York. I explained the situation toTanya, and she was able to resolve the issue I was having receiving the correct amount Pro Xtra Perks that I was entitled to, which was a significant amount. Tanya was patient, kind, and professional. I am sorry that I missed the time frame to do the online survey. I hope Tanya gets the credit and recognition that she deserves from Home Depot. Thanks again, Tanya, for all of your help!
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November 2023 by Shawna M.
Love going into Home Depot during Christmas time. They have great decorations! I will say there was a shortness of staff today which was very frustrating for all. Aisles were packed with merchandise though so that's always a good thing. Aside from Christmas time, my family and I purchase all of our major appliances from here. Their delivery service has always been on point! We have never had any issues with delivery or them setting up an appliance for us.
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November 2023 by Theodore Nicholas
My new favorite store. With the app, you can literally see a map of where the items are if they are in stock. Workers seem friendly and knowledgeable. They don’t use Apple Pay which is kind of a bummer.
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November 2023 by Ana H.
Will not make big order here again roof material order shipment incomplete. Next order for gutter project even worst and lastly Customer Service is poor! Lack of communication. I ordered and paid for items that appeared in stock placed my order in store with a very helpful and kind sales associate. Once my delivery arrived, items from my order were missing. Decided to return the whole shipment couple days later, and since I didn't have all the items when I got to customer service, not one seem to be able to figure out how to receive items and proceed to refund me the total amount. Why?!! Because according to them(customer service) everything was delivered and I had no proof of items not being delivered. 3 hrs later after they were trying to count almost every single piece of material in my order (keep in mind this is for a pro member and this is a big order for gutters they're trying to count/scan 100 plus pieces one by one). Well turns out no one ever checked, that whoever was picking out my order, had left a NOTE in the computer on the list of items under my account. saying that there were items out stock. So that's why I didn't have received them all. Then 3.5 hrs later, I finally got my refund by like the 4th or 5th person that got involved. Home Depot Should've refunded for delivery fee as well because, I had to bring back their messy delivery, because I wasnt able to do project if I didn't have all the materials. And no one ever called to let me know that my delivery was gonna be incomplete or no one bodered to at least ask if I wanted to stop by and add materials for later date or to get refunded whatsoever. And lastly ended up paying a fee for them wasting my time. Now I know not to make big orders with home depot, unless I wantand have the time to see everyone looking at each other's face half day over at customer service, trying to figure things out.
