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9:30AM - 5:30PM
329 NY-211, Middletown
Shoe Stores
“As a person with wide feet and has trouble finding shoes, I was expecting the usual sales experience - Go in to the store and be pushed to purchase shoes that wouldn’t fit properly and deal with mild shoe discomfort by sizing up.
Instead Frank provided an in-depth consultation and found the perfect shoe for my needs. I had zero intention of purchasing shoes before coming in, but as soon as I tried on some shoes he recommended, I could instantly tell they were the perfect fit. I usually have issues with most shoes, but this time I didn’t. There was no pressure to purchase them but I’m glad I did.
Very pleased I stopped by and will now be purchasing shoes from him the next time I need a new pair!”
“I came in about 2 weeks ago for Crocs for my mom, but the young lady that was there was so helpful when it came to picking out the right Crocs for my mom who recently had surgery.... I wish I remembered her name but she deserves a raise!”
“Most of my trips to DSW are successful. I am not an easy fit with my high arches and narrow heels. I purchased New Balance 997H and discovered at check out that I had a 25% discount. Today I was back for Timberland casual boots not the work boots .I'm a 10 D and got lucky again. Sometimes the full range of sizing is not always on the shelves. Ask.”
“My cashier Ashley was absolutely amazing. She greeted me with warm smile and helped me with my check out. Go to her when you need help. She’s usually at guest services at your help I think it’s called. Keep up great work. I pray this doesn’t go under like all retail stores are these days ?”
“I had the pleasure of being served by Aliyah and Eva who immediately came down from the ladder to help me. This was at the Galleria in Middletown NY. I previously had called another store and they couldn't even answer the phone! Both ladies were very helpful and pleasant. I bought exactly what I needed. You can be sure I will be a returning customer. Having been an efficiency analyst most of my life I certainly enjoy good service. This was a happy Monday. Thank you!”
“Richard Williams is the assistant manager in the store and he is why I keep coming here. Yes I love the store but I see how he is with his employees and he is a great teacher. He is very knowledgeable about policies and products and he remembers me everything I'm there”
“Decent selection of basics. I buy my son’s dress shoes, and sometimes winter boots, here. Small selection, but they even stock wide widths. Can’t beat kids’ shoes for under $20 since they’ll outgrow them in a few months. Good socks and laces too.”
“I went into JD for my first time ever today. Eli and Andre were working. They were so kind, extremely helpful and just all around great people. Andre truly went above and beyond to solve my problem. I can’t say enough good things about him and my experience at the Middletown store. I will continue to buy from JD and Finish Line due to its amazing employees. Andre in particular really cares about his customers and his store. A gem of an employee for sure.”
“Had a great experience with a very nice young man and young woman who worked there they were the only two working and were extremely helpful picking out and sizing my daughter's shoes the store was very clean except for behind the entire register and you can see down the hallway into the storage room and there is boxes and garbage spilling out of the door and I couldn't even put the sneakers down on the register countertop because it was so piled up with empty hangers and empty boxes and plastic and other garbage. Not a very busy store so I didn't see how nobody would have time to just simply straighten up a little bit it almost looked like they just opened, and that wasn't the case but as for customer service it was fantastic just the overall appearance of the store wasn't really acceptable when I paid $100 for a 9-year-old's shoes”
“Using Google maps is very easy for the disabled it let you get to the locations and addresses very quickly and let you find the phone number is very quickly. The other thing is Google Assistant for the disabled is very easy and quick to use for the disabled community.”
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“I really never know what to expect, but it's always great work at a fast turn around time. I was surprised to find the best little secret sewing / repair / leather / shoe and all around fix anything shop in the back of a medical supply store. If and when I need orthopedic shoes, a cane or ADA compliant shower accessories, I know where I'm shopping... But until then, this is where I'll get my buttons and snaps replaced, and the stitching and seams reinforced on whatever cheap item I buy online.”