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“USPS in both Fishkill, Wappingers Falls and Beacon have the most, knowledgeable staff of any post office I've ever visited. They are all so friendly and helpful.”
“Always met with helpful and pleasant staff. They are friendly and kind hearted, always ready to guide me in best procedure for what I need to accomplish. Never had an unpleasant experience.”
“This is a nice, small, old school post office with a very friendly, helpful person behind the counter. I’d rather go here than any other post office in the area. It’s closed for lunch, but other that…it’s perfect.”
“I had an experience today with a USPS carrier named Ash that deserves to be recognized.
I happened to be outside when she came by and asked about mail I had placed on hold for the past five days, expecting it would all be delivered today. She wasn’t aware of it at the time and explained it would likely come with my regular carrier on Monday. While I was disappointed, I understood.
What happened next completely changed my perspective.
Later that same day, on a Saturday afternoon, Ash returned on her own time to make it right. I wasn’t home, but she delivered all of my held mail and left a handwritten note that read, “Sorry, I didn’t check the hold mail, it was my mistake, so I had to fix my mistake.”
That kind of ownership is incredibly rare. No excuses, no passing it along, no waiting until Monday. She took full responsibility and went out of her way to correct it immediately.
In a world where it’s easy to do the minimum, Ash chose to go above and beyond. Her work ethic, integrity, and pride in what she does are exactly what great service is all about. She turned a small inconvenience into a memorable, positive experience.
USPS is fortunate to have someone like Ash representing them. She sets a standard that others should strive to follow.”
“This Post Office is the best. It's a small little place that is easy to miss when you're driving past, but the staff are very helpful, personable and it seems like my packages are moved through very quickly en-route to their destination, unlike many other post offices I've dealt with over the years.”
“Well, first and foremost every time I have a package I feel very delighted knowing I am going to see a person who takes their job seriously. Jason is a AMAZING postal worker and BEATS any other locations. You can tell he loves his job and enjoys helping his customers. Even the way he uses such care on the items you give him. Always greets me with open arms and a smile. I will ALWAYS be loyal to this location.”
“the lady that helped me before close today was wonderful. i sent out a box to my boyfriend who is in the Army overseas and she was super polite and patient with helping me get that to him. she is a very kind woman and was sincere with each customer!! i did not catch her name but i appreciated her a lot.”
“I have lived in many towns in this area and the Pleasant Valley post office is by far my favorite. They’re always so friendly and they do their job to the best of their abilities. I have to go in daily so it’s nice that they make things easy and do it with a smile. Even in the face of rude, unreasonable customers.”
“Love this post office. I’m always in here, sometimes I just stop in to say hello. Ashley goes above and beyond for her customers. She has fixed a few of my mistakes on packages. They get lines, but they work hard and are always pleasant. They only have two people, if they had extra help it wouldn’t get like that. Also most post offices only have two clerks. And they all get lines. This is problem with how the post office runs things , not the employees who are stuck alone at times. Give them a break.”
“I ship twice a week. Anna is very friendly and personable. I drive past the Market street location just because of how friendly the staff is at the one on route 9.”
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“Milton's post office is a remnant from a past world. It's 'Post mistress's knows all it's patrons and has you packages that are too large to fit into your PO box on the counter before you ask. It is a reminder that there were once places that didn:t exist to process customers like they were a machine.”