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“This was my first time renting a self storage facility. The gentleman who helped me, I believe his name was Michael could not be more helpful. He made the process so easy in helping me figure out what size storage I needed, what to expect and how to use the facility. The facility is easy to get to and clean.I would recommend this location highly to anyone needing such a service”
“When I first started renting a unit at Extra Space Storage, Karin and Jeanie made an immediate and lasting impression. They are incredibly helpful, attentive, and genuinely welcoming, turning what could have been a routine or stressful task into a smooth and pleasant experience. Their professionalism is matched by their warmth, making customers feel valued from the very first interaction.
What truly sets Karin and Jeanie apart is their exceptional attention to detail and proactive approach. They took the time to thoroughly explain all options, answered every question with patience, and ensured that I fully understood the process. Rather than rushing through steps, they made sure everything was handled carefully and correctly, which inspired confidence and trust.
Beyond their efficiency, Karin and Jeanie bring an uplifting and positive energy to their work. Their teamwork is seamless, and their communication is clear. It’s rare to encounter employees who are not only knowledgeable but also deeply invested in creating a great customer experience.
Karin and Jeanie are outstanding representatives of Extra Space Storage and true assets to the company. Their dedication, professionalism, and care go far beyond expectations, setting a high standard for customer service. I highly recommend this location to anyone looking for a storage facility where excellence, attentiveness, and genuine care are the norm.”
“Jordan, thank you for your amazing customer service ! Saw us drive up on this rainy, signaled where to park and met us at the door with a pulley. I appreciate that sort of work ethic and hospitality.”
9:30AM - 6PM
4 Bay Blvd, Lawrence
Self Storage
“Staff was Extremely kind, courteous, and professional. This was my first time renting a unit they made everything so easy, I highly recommend. They even followed up with a phone call to make sure everything was to my satisfaction something you don’t see these days customer service !!!”
“Jeff was very helpful, courteous, and professional. He represented the company very well. Great job.
Mark, the property manager is considerate and also very helpful.”
“Stacey was absolutely Wonderful! She was friendly, helpful, very informative & just delightful ! I will definitely recommend this facility, simply based on how great she was!! ??”
“Short & Sweet
⭐⭐⭐⭐⭐
Amazing experience! The staff went above and beyond to help me. Couldn't ask for better service.”
“Sam and Kevon are great at their jobs. They were on point with everything!!!
I highly recommend this establishment for all.
Keep up the great work guys and they deserve the best treatment as they treated me with all my needs”
“Very nice, professional, and informative….. would recommend to store your stuff here…. It’s very clean here….. and thank you Jordan for helping me and explaining the fine print !!!! And let’s not forget Linda!!!! Her energy is A1… actually the both of them are nice :)”
“Ijenaa helped me today and had so much knowledge of storage. She showed me a few units to help with my needs. Thank her for taking the time to show me these units”
“My experience from start to finish was pleasant and professional. Danielle was communicative, transparent, and answered all my questions with a smile on her face. She made me feel comfortable and worry -free about leaving my car there for an extended period of time. Highly recommend!”
“Worked on-site with Daniel and John—professional, easy to work with, and actually made the day go by fast. Good vibes, no headaches. Can’t ask for much more!”
6AM - 10PM
80 Mill Rd, Freeport
Self Storage
“Had the most polite and informative experience ever , the staff there was so helpful and I was truly impressed by employees who who hold themselves to such high expectations on a professional top notch level , I highly recommend this location . And the prices beat all the competitors that I've reviewed Today....”
“I’ve had a wonderful experience with my time at this Extra Space Storage location. My unit was well priced and easy to access whenever I needed. I also felt safe and comfortable, which is notable when going into a large empty space alone. Staff were also helpful whenever I had questions or needed help (eg I forgot my access code). I highly recommend this location for your storage needs!”
“I have received excellent and friendly service from Khelsie. She helped me solve an issue with my bill earlier im the week, and today was helpful as I moved out some items.”
“The customer service was fantastic. Manouchka was very patient, polite and professional. She helped me through the entire process. She explained the store policies and walked me to the storage space. I highly recommend the site. You will not be disappointed.”
“An outstanding experience! The facility is impeccably clean and professionally managed. Ali at the front desk delivered exceptional customer service, offering knowledgeable and helpful advice tailored to my needs. Highly recommend!”
“I just inherited a lot of stuff!
I had no room at home for all of this, so I investigated the Extra Space facility in Glen Head, NY.
I was greeted by a delightful Manager, Jeff Post. He explained the sizes, pricing, and showed me how to navigate around the facility.
When I decided on an appropriate size, he showed me to the nearest locker.
The signup was simple and straightforward.
When I moved in, I was greeted by the Asst Manager, Joe Hylas. Working with Joe was another delighful experience.
ExtraSpace runs a top-notch business with an extraordinary customer service oriented staff.
Keep in mind, the introductory price is just that. Expect a price increase in a few months.
Using Extra Space solved my temporary storage problem. Don't hesitate!
I give them 5-Stars!
Bill Mozer”
“I had an amazing experience at Public Storage thanks to Alex! From the moment I walked in, they were professional, friendly, and extremely helpful. They took the time to explain all my options, answered every question with patience, and made the entire process smooth and stress-free. It's rare to come across someone so dedicated to customer service these days. I left feeling confident and well taken care of. Highly recommend this location — and if you get a chance to work with Alex, you’re in great hands!”
“My experience with the location has always been positive. The staff is very kind and helpful. The location has always been super clean and has been easy to access my unit.”
“Been at this facility for years and are very happy. It’s clean and well kept. Secured and gated with two loading docks. Lene the store manager is amazing if you need anything ask for her.”
“This was my first time moving out of state, and they made the experience seamless and effortless. They packed my entire apartment in under 4 hours, and arrived safely with my contents the same evening, and honestly the price was so much more affordable than I anticipated. They are true professionals!!!”
“Tito is truly an asset to your company. He was helpful and always displayed a pleasant disposition. He maintained his professionalism the entire visit. He was constantly on the go, but never too busy to lend a helping hand. I was impressed by the cleanliness of the facility. I would recommend this location to anyone in need of storage.”
“Personnel at the storage location was excellent. She took care of all the paperwork professionally and perfectly, and provided all information re the storage unit. Kudos to you.”
“Did my first Storage Experience and Maxine was amazing, she helped every step of the way, very detailed and helpful. I highly recommend this location and it was very very clean”
8AM - 8PM
218-28 97th Ave, Queens Village
Self Storage
“I had a great experience with this storage facility! The staff was friendly, professional, and very helpful from the start. Specially Rose. The units are clean, secure, and easy to access, which made moving my things in and out stress-free. I really appreciate how well-maintained the property is and the convenient hours of access. Overall, I’m very satisfied and would definitely recommend this place to anyone looking for reliable and safe storage!”
“ADIS WAS EXCEPTIONAL !!!!
I’ve been with CubeSmart for years and I have NEVER had a better experience than I did with this outstanding representative of your company.
Personally over the years there were times when I was ready to take my storage business elsewhere as customer service was sometimes rude and sub standard BUT… Today I can say that the reason my storage is at CubeSmart is one reason and one reason ONLY / and his name is ADIS !!!
God Bless His Life ???”
“Asia and Tiffany are the best— I can’t say enough about how helpful they are. The customer service at this location is top notch. I can’t thank them enough.”
“My experience was wonderful. I had a question on my account and TK was a delight and took care of my issue. Great customer service. I Would definitely recommend.”
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“I could not believe just how professional this crew was. They were polite, strong to say the least and worked diligently and never a complaint about the steps. They were protective of our furniture, doing the move without a scratch. 53 boxes and 6 wardrobers and we are in our new home. Thanks Steve and especially the crew.”