-
February 2024 by Nina Suchy
I'm disappointed in my purchase as of 3 weeks ago!!!Since my purchases of 3 weeks ago, my slacks I bought are on sale $10.00 cheaperI'm a working 76 yr old woman because living on social security,pension, and rent, let alone an increase in my rent for the cost of living going up, is more than my increase in social security, let alone in July my rent will be going up again with new lease. It's a senior citizen housing on your income. Living not only in Westchester County, it's a no won for us senior citizens.Then comes the greed of the food world,clothing, pharmaceutical companies,health insurance, and trying to enjoy what is left of our senior years after working and still working years!!!So, in a nut shell, I'm disappointed with the old Navy and my last purchase and will think before I buy again when I see they are stocking up on new items!!!!I've been a member with you for how many years now and pay my credit card time ?♀️?♀️!!!I was happy to see whoever is manager or in charge of cleaning the store up. It finally looks great again since I started shopping for so many years ago?P.S. card holder should be notified of upcoming sales, especially if you are an oldie but goodie buyer!!!!I'm disappointed retired but still working 76 yr old gram-me!!!!!Oh, B4, I forget, I always in the past have given you a 5 Star ?
-
February 2024 by Zenghost 13
I only pop in once and a while, this place used to have good deals and a large variety of interesting clothes. Unfortunately it doesn't seem to be the case any more. They had for instance one shelf with one color of sweatshirts and although they had my size it was not heavy enough to keep me warm. It was almost as thick as a t shirt. I was trying to find a good deal but it was almost 49 dollars. Maybe it was a bad time for them, maybe they had a sale or something, but i walked in and in 15 minutes literally walked out empty handed. Disappointed because they didn't have what i needed but also because i felt like certain people looked at me and treated me as a nuisance for asking for help. Well if the store was organized properly and clothes folded, with the proper prices displayed then maybe i wouldnt have needed help finding the one shelf with one sweatshirt in stock. If it was on sale like it was supposed to be i might have bought it. Oh well, i honestly get it. People dont want to work. They act as if its beneath them. They want to get paid to stand there watching videos on youtube. If i ask them for help, no matter how friendly i am, im creating work, hence the problem. I think Walmart will be my go to for my next purchase.
-
February 2024 by Janique Delmar-Samuel
Stress free shopping environment. Nick was awesome in the toddler section. The two cashiers were also very informative, polite and upon finding out we were tourists, they all had a quite pleasing conversations with us. We felt so welcomed and appreciated.
-
December 2023 by sockopal
It was terrible I couldn't find anything I loved the pajamas at Christmas time and they had such a small inventory
-
December 2023 by Kathy Delgado
Order on line and pick up easy .
-
November 2023 by T Ray
The company as a whole has one of the worst customer service departments I’ve ever dealt with. I tried to return an item and it was apparently outside of the return window. I didn’t know it was outside of the return window because I never received a confirmation email when I placed the order. They said they would give me store credit which I was ok with but then they wouldn’t give me the entire price I paid. I should get the original amount paid. I didn’t know when the return window closed because I never received a confirmation email. I called their customer service line and they weren’t helpful at all. There has to be something that can be done, companies give credits for things all the time. I’m not asking to refund to my credit card. The money will go right back to old navy. With the amount of money I spend at old navy I would think they could accommodate me.
-
November 2023 by Juan James
Great customer service im not from the area but I the people who work their are friendly and and they thought I was stealing ? should’ve saw his face when he realized I was trying on the belt
-
October 2023 by drdmb3
Asked a store associate named Ryan for help last Wednesday. He not only found what I needed, but helped me order it right then and there online. OUTSTANDING customer service!!! Highly recommended.
-
September 2023 by Vilma Ortiz
Store was clean. Staff were very friendly and helpful.
-
September 2023 by Vanity Senquiz
Good shopping n good atmosphere ? not to pricey
-
June 2023 by Patricia Tompkins
I love it here! They had everything I wanted!
-
May 2023 by Kathleen R.
I have been shopping here since it opened. We have always had a good experience. This week we had the best experience. Eileen was so helpful and kind. She went above and beyond for us. We told her manager Kate and sent an email to the leader Jen. We are so grateful for her help. She didn't know but we were going through a very difficult time and she made all the difference in the world to us
-
February 2023 by Marcello Musumeci
I'd give this place four stars but I have been LEANING on Old Navy for the baby stuff lately since the young lad keeps getting longer and longer. Also the staff here are all super young but pretty competent and nice. So I like it here, and will continue to come. Old Navy is having a resurgence, guys.
-
January 2023 by James McCarthy
Relatively organized and clean store, but on the day we came the only men sizes were up to Large. If you wear a medium or small this is your store! Everyone else should look elsewhere.
-
October 2022 by Ghia Monet
I know some of the reviews are about customer’s experiences. But I’d just love to share how GREAT the management team is if your looking for a job. It was such a pleasure working with great leadership and most importantly a POSITIVE work environment. Thank you Katie, Patti, Rodney, Ryan & Juan.
