Verizon's store in Mohegan Lake offers a wide range of services to cater to your mobile, 5G home internet, and business needs. Customers can visit the store or shop online for convenient options like in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available. The store has received positive reviews, with customers praising the knowledgeable and helpful staff. Ratu, Francisco, and Elijah have been highlighted for their exceptional customer service, providing smooth and efficient experiences during upgrades and technical support. Customers appreciate the staff's patience, kindness, and ability to find cost-effective solutions. In addition to the positive experiences, the store has also handled sensitive situations, such as the passing of a family member, with empathy and understanding. While one customer reported an unsympathetic response from a manager, the employee who assisted with the account cancellation was described as very decent and pleasant. Overall, Verizon's Mohegan Lake store offers a reliable and customer-focused experience, with a team of dedicated professionals dedicated to meeting the diverse needs of the community.
When to this location today, was helped by Pablo Culcay, who assisted us. He is very patient, knowledgeable and helpful. He is an asset to this store and makes it a pleasure to do business with Verizon
July 2024
I was just there with the lady in the front didn’t catch her name but she was great best service ever
October 2023
Very nice staff. They solved my phone problem quickly.
