Electronics in Mohegan Lake, NY

“The staff at this T Mobile location are super friendly and very Knowledgeable. The manager ROXY helped me switched my phone and transfer data with a breeze and answered all my questions patiently. She was very friendly and always had a smile on her face. Very professional atmosphere. I would recommend this location”

“Very helpful staff and knowledgeable. I took a picture of what my son had now and we wanted the next version and they do exactly what to select for me to purchase for Christmas along with the game as well, that can be downloaded instead of the disk”

“Victor and Francisco helped me today while I was really going through it and needed immediate tech support for my elderly mom. They saw I was in distress and made sure to help me as quickly and efficiently as possible, explaining all options thoroughly, patiently, and with kindness. It was such a pleasant experience, and quite frankly one I've never had in a Verizon store before. I can't thank this team enough for helping me and making me laugh when the last thing I wanted to do was handle phone drama today. 10/10 would recommend this location!”

“I thought my Pixel3 had crashed and was prepared to buy a new phone. Well, a nice young lady named Madison knew exactly what was wrong with my phone and in 2 seconds she had "fixed" it. Kudos to her and her expertise!!”

“I will say that I have had variable experiences depending on which Bestbuy that I go to. With that said, I have noticed that this particular Bestbuy has some of the best management and customer service that I have experienced. Kenny, the manager there has been, hands down the most attentive to my concerns of any manager I have had the opportunity to interact with. He has corrected every single issue I have experienced with damaged product delivery. Even complicated appliance installation troubles were promptly resolved. Because GOOD customer service is so hard to come by, especially by management handling a concern, I will always choose this location over any others. Highly recommend shopping here.”

“I first want to thank the gentlemen at the geek squad counter, wonderful, polite not treating us like "tech- nerds'. We have purchased our last three computers here with the tech squad coverage . My computer got hacked, I could not get it to turn off just this annoying voice kept saying " for security my computer was locked. " I called the alleged Microsoft security number that kept flashing on the screen. The man who answered never identified himself as Microsoft, and his questions had nothing to do with my computer. I hung up called again and the same man answered, my husband realized - we'd been hacked. We could not turn off the computer, raced to Best Buy. We had no appointment, they took us anyway. The gentleman had it cleared up and ran the diagnostic to double check the system. He explained to us what to do if it ever happens again. They were very nice. This is why we buy our computers here and have their tech coverage. We then went to look at TV's, the gentleman in this department explained all the different features now available. He told us how to properly measure so the TV fits properly inside the cabinet. The TV in the family room we purchased here and had Best Buy install it, not one problem . My husband has some high end stereo equipment, the installers made it all work perfectly ,no complaints from him. They took their time to show us how to use it and access the different features. Thank you all again!”