PetSmart is the world's largest pet supply and services retailer, catering to a wide range of pets including dogs, cats, birds, fish, amphibians, reptiles, and small animals. With over 10,000 products available in stores and online, PetSmart ensures that pet owners can find everything they need. Customers appreciate the friendly atmosphere and the helpful staff at the Monroe location. Many reviews highlight the excellent customer service, with specific mentions of staff members who take pride in their work and provide valuable advice. Grooming services have also received positive feedback, with customers noting successful experiences like nail trims, where pets return happy and well-groomed. The store is less busy than others, making shopping more enjoyable for visitors. Additionally, PetSmart offers online shopping with a convenient pick-up option, as well as services like dog training, grooming, boarding, and adoption. Overall, PetSmart is a reliable choice for pet supplies and services, with many customers planning to return for their pet care needs.
Had a great worker called Mia help us. Other than amazing workers, saw a few dead beta fish and some pets without proper care and I blame that on the company
March 2026
Staff is friendly and always helpful. They answer all of my questions.
February 2026
Love coming here! The staff is wonderful and assisted us yesterday with our guinea pigs- Daisy and Brownie. Dylan, Stafford and Connor were very helpful and upbeat. The young lady was very kind as well. Wonderful customer service! 😊 you can tell they enjoy the animals and helping other.
