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June 2024 by Maria Delgado
My groomer is Aaron J and he’s the most amazing and caring groomer I’ve ever had groomed my dog Molly. He listens to every detail I ask him to have done to her. He’s gentle and so caring. We love Aaron! He’s the best! Thank you Aaron for taking such great care of our little one Molly.
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May 2024 by Mix boi :D
Awesome place every-time I go! Highly recommend this location of PetSmart!
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May 2024 by Donna Richardson
Aaron J is wonderful! Did such an excellent job and takes pride in his expertise. Definitely worth the drive to petsmart Monroe from Cortlandt Manor ♥️ Thank you for taking such care and patience with my fluffy husky boy. I appreciate you.
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March 2024 by S Mullings
Horrible grooming, please please please do not use Kristina to groom your dog, she shaved off all of his hair and injured my dog , my dog was terrified , I'm literally in tears. I walked and my dog was literally crying out for me, I knew immediately something was wrong... poor dog is traumatized. I can't speak on the other groomers but you decide to go there do not ignore this.
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March 2024 by Neil S.
My son just picked up his Golden Doodle after being groomed. They had the dog for six hours!! The groomer butchered the dog. The cut is so uneven, they spoke about the length prior to the grooming and went way lower than what was agreed upon. One ear the hair is long and the other it is short. The paws look ridiculous. What did they do for the six hours and who hired this person to be a groomer. Oh and now they want to give him a credit for his next grooming because they agreed it was not very well done.
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February 2024 by Amber ..
honestly was a little nervous based off the bad reviews for the grooming but i didn't have a bad experience. i was a walk in and i just needed to get my pups nails trimmed. this one girl with curly hair and glasses was super super sweet. she allowed me to get my dogs nails cut and i did the nail trim package for $16. my pup came back to me happy with her nails cut, smelling good. i will definitely be coming back here in the future.
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November 2023 by John Ihly
Awesome employee's!! they are very knowledgeable, helpful friendly
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November 2023 by Jerred Letto
Didn't have any selection for reptiles there was only 2 snakes available
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October 2023 by Sophia Aponte
I've been to this particular PetSmart twice, and they are always very friendly. The store isn't as busy as the one closest to my home, which, personally, I prefer. I price matched with the PetSmart website, which was great and saved me money, so don't forget to check online and ask them to do it.
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October 2023 by Sophia Rodriguez
I've been to this particular PetSmart twice, and they are always very friendly. The store isn't as busy as the one closest to my home, which, personally, I prefer. I price matched with the PetSmart website, which was great and saved me money, so don't forget to check online and ask them to do it.
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September 2023 by Marie G.
This is my sweet baby girl, Lizzo. She passed away at 1.5 years old due to what the specialists refer to as Petsmart's business of selling sick reptiles. We spent $4000 to try to save our sweet girl. The exotic specialist explained he sees a lot of animals from this unethical chain store with cancer, etc. I am gutted over the loss of my precious girl. I'm even more devastated by the fact they sell animals, like our girl, who was sick her whole life with no real chance.
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September 2023 by Terry
Appointment made For a certain time did not Honor the time. The woman put a leash around my dog's neck and was choking him till his eyes were Bloodshot red And he was choking As I was still in the store. They called me to come get him because he would not get in the kennel The woman brought him back out to me. With the leash wrapped around her hand and tightly around the dog's neck. Till I had release the leash from his neck, Monroe location
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September 2023 by Brenda Liz-Bueno
Always find what I'm looking for and the staff is friendly, courteous and very helpful.
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August 2023 by Holly Maugham
Tarantulas, bearded dragons, and kittens
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August 2023 by Sean
Very helpful and friendly staff
