Santana was our representative and customer service assistant... He is an excellent representative of Verizon. Very friendly, sociable and knowledgeable. We had one of the best experiences in a phone store. Spectacular job. Everything was on point. Thank you for your help and assistance. Two thumbs ? up!
September 2022
Solved an upgrade problem in 5 minutes after I spent 4.5 hours with tech support online with negative results.WARNING -- DO NOT UPGRADE ONLINE UPGRADE AT STORE.
March 2022
Although my issue has not been fully resolved due to it being a larger Verizon issue, Pedro used many avenues and time to problem solve my issue.
